Department of Management

URI for this collectionhttps://rps.wku.edu.et/handle/123456789/45800

Department of Management

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Start date: 2020End date: 2023

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    CHALLENGES AND PROSPECTS OF THE SUCCESS OF EMPLOYMENT CREATED YOUTH IN CASE OF YEM SPECIAL WOREDA
    (wolkite universty, 2022-04) GETACHEW WOLDIE RASSA
    The challenge of managing the success of the rural and urban youth employment creation is now a time becoming complex and difficult. So, all stakeholders have to find a solution to these challenges. If the challenge is solved success is obvious to us. Youths were considered an important human resource of the nation and every state should try to utilize them as mediators of economic growth and development. Rural-urban Youth’s employment creation helps to ensure food security and the wellbeing of nations. The purpose of the study was an assessment of the challenges and prospects of the success of employment created youth in the case of Yem special Woreda. Standing from this objective, the study attempted to answer the basic questions of what were the major challenges of managing the success of the employment created youth in the case of Yem special Woreda. The study was conducted using a descriptive study design. Both quantitative and qualitative data collection methods engage. Quantitative data was collected from 319 beneficiary youth organized under this job opportunity creation program and qualitative data were collected by interviews with 20 respondents which of the expert of the enterprise development office, Woreda leaders, and managers in sample Kebeles. Data was collected then edited, coded, and entered into SPSS computer software. The analysis was done using descriptive statistics tools (like frequency tables, and percentages), and data were presented by using tables and summarizing. The major findings were: most of the respondents’ gender was male those are the age category of 2039 years and most of them are married with less than a high school education background. Rural-Urban youth job creation opportunity program was challenged by Limited knowledge and skill in operators, Inadequate Stakeholder integration, Lack of monitoring and evaluation practice to implement youth package, Insufficient credit services for youth, and Lack of local community support. In addition, the study investigated and described the prospect of rural-urban youth employment creation. This was a long and short-term plan in the Yem special woreda enterprise development office. And also finding of the study were the major Strategies to improve rural-urban youth employment creation. Thus government should be strongly introduced youth policies, highly monitor and evaluate the implementation of youth development packages, good education, and training that focus to improve rural-urban youth employment creation and improving credit service to improve rural-urban youth economic empowerment. Finally, the researcher recommended that participation and coordination of all government bodies, supporters, and stakeholders were very important in supporting empowering rural-urban youth economically.
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    THE EFFECT OF TALENT MANAGEMENT ON ORGANIZATIONAL PERFORMANCE; THE CASE OF SELECTED PUBLIC SECTORS IN SILTIE ZONE, SNNPS, ETHIOPIA
    (wolkite universty, 2022-09) AHMEDIN KEMAL AMDA
    Talent management is rapidly gaining focus in organizations around the world. The aim of this study was to examine the effect of Talent management practice on organizational performance. The nature of this study was Quantitative research approach with explanatory research design. Cross sectional data was collected using A standardized five-point Likert scale questionnaire. The population of this study was employees working in selected public sectors, in Silte Zone, SNNPR, Ethiopia. Out of 357 respondents, workable data were obtained from 273 respondents using proportional, purposive, and Random sampling techniques. The Pearson correlation, Simple and multiple linear regression as well as Independent T-Test and One-Way ANOVA were used. The data was analyzed using statistical package for social science (SPSS) version 23. The Pearson correlation analysis result (P< 0.01 level 2- tailed), clearly shows that there is a positively Strong and moderate level correlation between Six TM practices and organizational performance. Moreover, the regression analysis result shows that All of TM practices Except Performance Management, and Reward and Recognition, have a statistically significant effect on organizational performance. The Independent Sample T- Test, and One-way ANOVA Test result shows that there is no Statistically significant mean difference between the sample population of the study area. Based on the results, the study recommended the need to place more focus and effort on the realization and application of effective talent management practices to overcome the difficulties of implementing talent management and Increase organizational performance. Managers are advised to emphasize on applying the Talent management Strategy so that they can connect Talent management strategy with the organizational strategy.
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    CAUSES AND IMPACTS OF NON PERFORMING LOANS ON THE OPERATIONS OF MICRO FINANCE INSTITUTIONS: A CASE OF SPECIALIZED FINANCIAL AND PROMOTIONAL INSTITUTION
    (WOLKITE UNIVERSITY, 2020-07) ABERA ABOMSA GUTA
    The study was conducted to examine both the Causes and impacts of nonperforming loans on the operations of MFIs particularly focusing on Specialized Financial and Promotional Institution. Loan portfolio is the major assets of any financial institution to sustain in the industry, but once some portion of this asset is unexpectedly stop producing interest incomes, the quality of loan portfolio also negatively affected. This research study adopted descriptive and explanatory research design on the causes of nonperforming loans of Specialized Financialand Promotional Institution, and data has been collected mainly through primary source using questionnaire from SFPI staffs. A case study approach was also used to collect secondary data by reviewing the annual reports and income statement to identify the extents of NPLs impacts on the operation activities of SFPI. So, 65 staffs were taken as samples based on stratified random sampling method of sample selection by using mathematical formula. For data analysis, descriptive statistics including mean, frequency, percentages, graph, pie chart and simple excel were used. Regression analysis used through SPSS software version 20. This research study found out the major causes of NPLs which significantly affecting the portfolio quality of the institution. Therefore, At 5% level of significance and 95% level of confidence, inadequate monitoring and follow up, wrong timing of credit delivery, inefficient management information system, ineffective credit approval, and credit appraisal variables were causing nonperforming loans ofSFPI. The study also found out that nonperforming loans contribute mostly to interest incomes that generated from the total loan portfolio was eaten for the provision of bad dept in five years analysis. Also the study indicates a net operating profit of the institution was eroded due to provisioning payments for nonperforming loans (bad debts) and available funds for loans are significantly declined as nonperforming loans increase. Further study revealed that agricultural loan sector, petty trade loan sector and WEDP loan sector has the highest share of NPLs and followed by others sectors such as, micro energy loan sector, individual loan sector and service sector. To mitigate the problems of nonperforming loans some strategic issues and mechanisms were recommended to the management of SFPI. These measures are appropriate credit approval, adequate monitoring and follow up before and after loans granted to the customers, Continuous branch supervision to ensure timely credit delivery, credit diversification strategies, implement effective and efficient Management information systems and mechanisms to control the health of loan portfolio.
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    CORPORATE SOCIAL RESPONSIBILITY PRACTICE IN GURAGE ZONE (THE CASE OF SELECTED MANUFACTURING COMPANIES)
    (WOLKITE UNIVERSITY, 2020-06) TSEGAYE SAHLEMARIAM NISERAN
    The purpose of this research paper was to assess the practices of manufacturing companies ‘corporate social responsibility in Gurage zone. The study found out the extent of companies’ implementation corporate social responsibility program and activity in Gurage zone and perception of the main stakeholder towards the corporate social responsibility implementations of the companies. I used the three major stakeholders (community, employees and environment) as a pillar of corporate social responsibility practices. For this study, employed descriptive research design and multi stage sampling techniques. The target population is companies’employees and local community besides sample size 167 employees and 120 community respondents. Furthermore, companies’ managers were interviewed. Both primary and secondary sources of data were used. The data collecting instruments employed in the study were Five point Likert scaled questionnaire, observational checklist and semi- structured interviews guides. The data were analysed using both descriptive such as percentage, mean, and standard deviations and inferential statistics such as t-test and analysis of variance with the help of statistics package for social science. The results of the study found out that the firm did not established independently business initiative in to strategy and exclusively departments to deal with corporate social responsibility issues. Also the most important stakeholders for this activity are owners. The finding shows that employee satisfaction and motivation as main motives and themain challenges to engage are the lack of specific legislation. Furthermore, economic and legal responsibility is main dimension for corporate social responsibility although a great extent on employees and environmental action. Generally, Gurage zone manufacturing companies’ continuum levels towards corporate social responsibility is fragmented levels. Based on findings, recommendations are to create specific policy and regulatory, arranging way to practice corporate social responsibility formally in priority manner, use communication channel to enhance awareness and integrated and conducting a dialogue of stakeholders.
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    THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: THE CASE OF PUBLIC HEALTH CENTRES IN KONSO ZONE, SOUTHERN ETHIOPIA
    (WOLKITE UNIVERSITY, 2020-08) MELKAMU GASHE GIRMA
    The main objective of the study was to assess the effect of service quality on customer satisfaction on public health centres in Konso Zone.The study used descriptive type of research design. Mixed sampling technique was used in the study to take a sample from the health centers and patient respondents. Since the total population under the study were unknown in the selected health centers, the study used 384 sample size. Data was collected by administrating a well-structured questionnaires based on the SERVQUAL model in order to examine all five factors of service quality in the model and additional waiting time. Out of 384 respondents, 364 respondents returned the questionnaires and this represented 94.79% rate of response. Data analysis tools such as mean, standard deviation, frequency and percentage were used. The analysis result shows reliability followed by assurance, tangibility, waiting time, responsiveness and empathy has a lower mean value with 2.46, 2.49, 2.50, 2.52, 2.54 and 2.59 respectively. The overall mean of respondents for each quality dimensions fall in the scale 1.81 - 2.60 which indicates that customers of the selected public health centres in konso zone were dissatisfied in all dimensions of service quality. Finally researcher recommended that since reliability, assurance, tangibility, waiting time, responsiveness and empathy dimensions has a lower mean value; health centers shall improve the above areas to increase customer satisfaction.
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    CHALLENGES AND PROSPECTS OF BALANCED SCORECARD IMPLEMENTATION IN PUBLIC SECTORS ORGANIZATIONS: THE CASE OF KAFFA ZONE, SOUTHERN REGION
    (WOLKITE UNIVERSITY, 2020-07) ENDALE ALEMU ABAGERO
    The main purpose of this study is to assess the challenges and prospects of balanced scorecard implementation in the public sectors organizations: The case of Kaffa zone southern region. To achieve this objective, the study employed descriptive survey design. In order to select samples, multistage and purposive sampling techniques were used. Data were collected using questionnaire, interview and different document review. The Data was analyzed using both quantitative and qualitative analysis methods. Quantitative data was analyzed using frequency, percentage, mean and standard deviation with the help of SPSS (Statistical Package for Social Sciences) version 21. Data obtained from open ended questions and key informant interview was analyzed by narration and triangulation method in order to substantiate the quantitative data.The analysis of the data disclosed that balanced scorecard was not properly implemented in the public sectors of Kaffa zone. Balanced scorecard concept clarity, level of executive leadership, education and training, planning and communication, perception of employees, employee participation, balanced scorecard automation, performance monitoring and evaluation were identified as the challenges for weak implementation of balanced scorecard system. Lack of proper awareness on BSC among the stakeholders; lack commitment from heads and political leaders; lack of confidence and reliance on the advantages and effectiveness of BSC; lack of control from government and immediate leadership; considering BSC as political agenda than scientific approach to a business; lack of evidence based performance evaluation are causes for the challenges identified. On the other hand, Balanced scorecard implementation in the study area could be enhanced due to prior institutionalization of business process reengineering, internalization of performance necessity among employees for reform are some of the prospects for balanced scorecard implementation. It was concluded that balanced scorecard was not properly implemented in the public sectors of the study area due to different challenges. Thus, the researcher recommended that stakeholders and leadership need to work hard in order to institutionalize balanced scorecard in the public sectors of Kaffa Zone.
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    FACTORS AFFECTING THE PERFORMANCE OF SELECTED PRIVATE COMMERCIAL BANKS IN ETHIOPIA
    (WOLKITE UNIVERSITY, 2020-07) BETELHEM KASSAHUN
    This study examined factors affecting performance of private commercial banks’ in Ethiopia. The study is employed descriptive type of research design with both quantitative and qualitative data analysis research methods was used and the panel model was used to examine the six leading private commercial banks including Abyssinia Bank, Awash Bank, Dashen Bank, Nib International Bank, United Bank and Wegagen Bank registered by the NBE that have at least six years data 2013-2018 purposefully taken for this study to estimate the performance, which was measured by return on asset as a function of balance sheet and macroeconomic explanatory variables. The sampling design that the investigator was used purposive sampling under this study. In order to achieve the stated research objectives the secondary and primary data was gathered. Thus, the collected panel data was analyzed by using descriptive statistics, correlations, multiple linear regression analysis and inferential statistics. The finding of the study show that, deposit with other bank and saving deposit have statistically significant and positive relationship with banks’ performance. On the other hand, variables like sum of investment, fixed deposit and bank size have a negative and statistically significant relationship with banks’ performance. However, the relationship of loan and advance, demand deposit, gross domestic product and inflation rate is found to be statistically insignificant. As a result, the study recommended that private commercial banks should focus on increasing public awareness to mobilize more savings this will enhance their performance in provision of loans and advance to customers. Finally, private commercial banks should not only be concerned about internal structures and policies, but they must consider both the internal environment and the macroeconomic environment together in fashioning out strategies to improve their performance.
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    A COMPARATIVE STUDY ON THE EFFECT OF INCENTIVE PACKAGES ON EMPLOYEE PERFORMANCE: INCASE OF SELECTED BRANCHES OF MICRO-FINANCE INSTITUTIONS IN WOLAITA ZONE
    (WOLKITE UNIVERSITY, 2020-05) ALEMAYEHU GALCHA
    Incentive packages are essential factor towards institutions’ achievements in terms of employee’s performance. The main purpose of this study was to examine and compare the effect of incentive package on the employee performance in selected branches of micro-finance institutions. The study employed descriptive and explanatory research design were gathering data from selected branches of micro finance institutions (MFIs) in Wolaita zone. The primary data were collected through questionnaire with likert 5 scales. Samples of 154 respondents were drawn from the population through proportional stratified random sampling technique. Descriptive statistics, Correlation of coefficients andmultipl eregression models were used to analyze the collected data by using SPSS version 20. The findings show that, Vision Fund MFI financial incentive packages have strong (r=.776; p<0.01) relationship with employee’s performance and non-financial incentive packages have moderate (r=.413; p<0.01) relationship with employee’s performance. Whereas, OmoMFI financial incentive packages have weak (r=.385; p>0.01) relationship with employee performance and non-financial incentive packages have moderate (r=.465; p<0.01)relationship with employee performance. Findings showed amongst others that there is strong positive correlation between incentive and employee performance, majority of selected branches of OMFI employees are largely dissatisfied with the incentives offered by the institution and that incentive package is not the most important determinants of employee performance in selected branches of Omo MFI. Therefore to improve employee’s performance and satisfaction, the researcher recommended that the top management of MFIs especiallyOmo MFI should adopt both financial and non-financial incentive packages seek and obtain feedback on how employees perceive incentives and develop a sound retention and satisfaction mechanisms
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    EFFECTS OF WORKFORCE DIVERSITY MANAGEMENT ON EMPLOYEE PERFORMANCE: THE CASE OF SELECTED PUBLIC SECTORS OF BUTAJIRA CITY ADMINISTRATION, GURAGHE ZONE
    (WOLKITE UNIVERSITY, 2022-05) ABDI NASIR SEID
    When we are working within a diverse workforce it is essential to manage the workforces because it ensures that employees are aligned with the overall organization aspiration. In case of Ethiopia most of the researches on this research topic are mainly focused on business organizations. But the objective of this study is to examine the effects of workforce diversity management on employee performance: in case of selected public organization sectors in Butajira city administration. The data was collected using questioners distributed to 286 respondents and used software package for social science (SPSS) for analyzing it through descriptive and explanatory research design. The result of the study shows that all independent variables (age diversity, gender diversity, ethnic diversity and education background diversity) have a positive effect on of employee performance. Based on the findings, Butajira city public organizations should engage in increasing the qualities and quantities of training program for all its employees so as to increase their performance and also they should treat all their employees equally
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    Effect of Corporate Social Responsibility Practices on Brand Equity: Case Study of Eden Bottling Water Share Companies, in Gurage zon
    (WOLKITE UNIVERSITY, 2022-05) Edget Wolde
    The aim of this study is to investigate the effect of corporate social responsibility practices on brand equity in order to increase the understanding of CSR as a marketing tool. The dimensions used in the study are Social, Economic, Environmental, Legal, and Ethical Responsibilities onBrand Equity of Eden bottling water S.C. The study has employed quantitative descriptive explanatory approach. A sample of 376 customers ( Agents Wholesalers and Retailers) of Eden bottling water S.C. in Gurage zone. A stratified random sampling method and structured questionnaire is used. Data was analyzed by using SPSS software 22version. According to correlation result all independent variables (Social Responsibility, Economic Responsibility, Environment Responsibility, Legal Responsibility, and Ethical Responsibility) are a significant relation with dependent variable (Brand equity). The finding of the correlation analysis indicates that there is direct significant positive relationship between the CSR dimensions and brand equity. The findings of this study also indicated that economical CSR is the most important factor to have a positive and significant effect on brand equity followed by social, legal, Environmental and ethical CSR. Hence, the researcher recommended that the company should concentrate on its CSR commitments and resources allocation to CSR initiatives in ways that can return optimal benefit to society..