Department of Management
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Department of Management
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Item ASSESEMNT OF OCCUPATIONAL SAFETY AND HEALTH PRACTICES; THE CASE OF MANUFACTURING COMPANIES AT GURAGE ZONE(WOLKITE UNIVERSITY, 2018-06) ABDERAZAKE WOLELAOrganizations have both legal and moral obligations to provide healthy and safe working environments as well as ensuring the total well-being of their employees.. All organizations even those with limited resources can achieve an important basic requirement for health and safety within the workplace using minimal resources and maximal management and staff commitment. The study adopted Descriptive Research Design inform of Survey where data was collected from population by use of Primary source for purposes of assessing occupational health and safety practices at manufacturing companies of Guragh Zone. A structured questionnaire was used to collect data. A Five point Likert scale was used to determine the degree to which various OSH practices are being implemented at the companies. The researcher analyzed and report the information in form of tables, bar graphs, percentages, continuous prose and through use of Statistical Package for Social Sciences (SPSS). The findings of the study established that some occupational safety and health practices were found to have been adopted by the organization. However, safety and health inspection have not been implemented, have no practice of designing equipment and work tasks to prevent injuries(ergonomics practices), the companies have not been adopted an emergency action plan which specifies procedures for handling sudden and unexpected situations and the majority of employee in the companies are work under stress. The study recommends that manufacturing companies maintain effective health and safety practices, and be committed to its successItem ASSESMENT OF THE PRACTICE OF BUSINESS DEVELOPMENT SERVICES (BDS) IN GURAGE ZONE(Wolkite University, 2022-09) ABDULFETA NEGASHBusiness development services as one mechanism of enterprises development have been thought of as a wide array of non-financial services designed to help small and micro enterprises to overcome barriers and increase their profitability and contribution to job opportunity creation by improving their performance. The overall objective of this study was to assess the practice of Business Development Services in the case of Guraghe zone Administration. The study used an explanatory and Descriptive research design with purposive and Area (clusters) sampling technique. The population of the study would consisted BDS facilitators, BDS co-coordinators, BDS providers & Micro Enterprises managers (BDS users) of Guraghe Zone Business Development Services, specially (Wolkite, Butajira, cheha, Enor and Kebena). The finding of the research shows that, a total of 340 (95.2%) BDS facilitators, BDS co-coordinators, BDS providers & Micro Enterprises managers (BDS users) out of 357 respondents were participated in the study. In addition to this, 8 Focus Group Discussion (key Informants).The chi-square test result reveals that, the practice of BDS based on types of BDS delivered to the micro enterprises, the study indicates that among the different aspects of BDS only some (marketing assistance, information technology, advisory & training, alternative sources of finances, enhance personal skills, access to infrastructure, and access inputs service) are provided. Add to this, significant level of agreement is found between BDS provider & users respondent ratings of the independent variables, whereas, no significant agreement was found between the respondents in ratings of information technology. Based on the above findings, wolkite, and butajira town administrations BDS coordination unit have delivered special BDS service to theirMEs with compared to other weredas & town administration, therefore, taking these better service experience to other weredas and town administration, so as to expanding in all dimension of service quality, so as to fill service gap in the zone. The researcher also forwards his recommendation for further researches in the area of the findings were limited due to time, budget and geographic coverage. Therefore, this study is initial point for further investigations of guraghe zone to consolidate the results.Item ASSESSING THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY PRACTICES ON ORGANIZATIONAL PERFORMANCE IN CASE OF GURAGE ZONE BOTTLED WATER INDUSTRY(WOLKITE UNIVERSITY, 2021-06) DANIEL ABERA DEMO, DANIELThe purpose of this study was to assess the impacts of CSR practices towards meeting organizational performance the case of bottled water industry of Gurage Zone. Quantitative and qualitative data were collected in the cross-sectional survey using five-point Likert scale questionnaires and interviews respectively. Both primary and secondary sources of data were also employed and analyzed through descriptive and explanatory research designs. Cronbach alpha coefficient indicated that the questionnaire was reliable. A knowledge gap of previous v studies in identifying the forces motivating companies to practice CSR and scant studies of CSR on bottled water company perspective in Ethiopia necessitated studying it. The study used stratified and simple random sampling techniques, distributed 384 questionnaires, and collected 345 questionnaires, of which 13 of them were incomplete; finally analyzed 332 (86.5%) of sample questionnaires using SPSS version-20. Descriptive statistics was used and revealed that that Fair operating practices, Labor practice, Customer issues, help to meet CSR and it is not sure whether organizational governance and Community involvement are challenging to meet CSR. The correlation analysis result showed that all CSR practices have positive relationship with the organizational efficiency. The regression analysis result revealed that all independent variables have significant effect on organizational efficiency. Therefore, stakeholders, policy makers, and the government should enforce mineral water companies in order to improve corporate social responsibilities.Item ASSESSMENT OF CAREER DEVELOPMENT AND ACADEMIC STAFF MOTIVATION: THE CASE OF SELECTED TVET COLLEGES IN GURAGE ZONE(WOLKITE UNIVERSITY, 2018-06) TARIKU KASSA SIBATOThe researcher was initiated to conduct the study on the assessment of career development andacademic staff motivation on the case of selected public TVET Colleges in Gurage zone (Wolkite, Butajira, Agena and Arekit) for the assumption to represent all TVET colleges in the zone and the region. These colleges were also selected purposefully based on their establishment years/age. To realize the study successfully, a descriptive survey design was employed in the study and the information was gathered through self-administered questionnaire from a sample of 192 respondents. Respondents were selected by simple random sampling technique. The data collected from the questionnaire were analyzed using software called Statistical Package for Social Science (SPSS), by using statistical tools such as: frequency/percentage, mean, standard deviation, and other appropriate techniques were applied to assess the magnitude and direction of each independent variable. Assessing the levels of career development practice; staffs motivation in general; impact of career development on academic staff’s motivation; problems of career development and level of staff motivation with regard to career development practice. The study revealed that, the overall mean score for the career planning practice and career advancement was 2.7629 and 2.776 respectively; and this implies that, majority of trainers in TVET colleges were highly dissatisfied with both activities. At the same time, level of staff’s motivation has grand mean score of 3.126 which implies that, the majorities of respondent moderately agreed on their motivation level in their present jobs. Many important strategies also suggested for raising academic staff’s motivation; these are: appreciate and acknowledge best performers; treat all employees fairly and provide extra financial incentives to trainers for extra work done are the dominant one. Accordingly, the study provides strategies that can be used to minimize constraints to career advancement after the reform; these are: there should be merit based assignment of deans and other administrative staffs, review and set clear and transparent policies on promotion, training and advancement and avoid unfair/unequal treatment of employees in the college, appreciate and acknowledge the best performers; make academic activities free from politics; develop different types of reward programs; and make trainers career path and growth criteria easily achievable.Item ASSESSMENT THE EFFECT OF INFROMATION TECHNOLOGY IN RECRUITEMENT AND SELECTION PRACTICES THE CASE OF ETHIO JOBS RECRUITMENT COMPANY(WOLKITE UNIVERSITY, 2020-07) ANDAMLAK BAREGA GAMIInformation Technology has changed the business world many times over in the Information Age, the advent of computers and the Internet has increased their impact significantly. Technology continues to have a significant impact on Human Resource practices specifically in recruitment and selection. The purpose of the study was to assess the effect of Information Technology on recruitment and selection practices in Ethio-jobs. A Survey approach was adopted for this study, with staff from HR department in Ethic-jobs and employees of user companies as the subjects. The study nonprobability sampling technique; census method was used. SPSS as a descriptive statistical tool was used to create tables, frequencies and correlation of some variables. It was found out that meet the research objective; descriptive type of research design with mixed approach from both primary and secondary sources has been adopted. 96 self-administered questionnaires’ were distributed to sample respondents via census methods; where 77 questionnaires have been properly filed and collected. Secondary data were obtained through analysis of relevant documents. According to respondents’ response, ethio-job used company websites adverts as a medium of recruitment Strategy than Real- simple syndication feeds, newspaper and magazine adverts on improvement of recruitment and selection practice. With regarded to the application of IT in recruitment and selection practice, using human information system has significant impact Time spent on communication decrease to improve recruitment and selection practice. Opportunity and facilitation of IT tools for job-seekers and employer availability of Identity management website, which is used for internal and external communication for recruitment and selection purpose with the average mean score value of 3.69 Has significant impact on improvement of recruitment and selection practice. Challenges of IT in recruitment and selection based on respondent’s response analysis indicate that lack of managerial support to implement IT in recruitment and selection practice has not significant improvement of HR function. From these finding it is recommended that endeavor to heighten intensive application of existing HRIS to increase the awareness of employees at department level, provide training for HR employees on customer handling system and refreshing course on recruitment and selection tools in order to be upgrading their skill and knowledge about the services they offerItem ASSESSMENTS OF CHALLENGES AND PROSPECTS OF LEADERSHIP IN PUBLIC ORGANIZATION: THE CASE OF GURAGHE ZONE CITY ADMINISTRATION.(WOLKITE UNIVERSITY, 2019-06) AYELE GIRMA TENIThe aims of this study is to assess the challenges and prospects of public organizational leadership (LEADS) being as one of the major ways of successful organizational leadership concerts in the Public Organizations of Gurage Zone City Administrations (POGZCA). Studies on assessments of the challenges and prospects of Leadership of Public organizational could provide an important input for better leadership act of the organizations. This study therefore, intends to assess the challenges and prospects that affect the LEADS of the City Administrations of POGZCA namely, Wolkite and Butajira. Deductive and explanatory methods of are employed. Data are collected using structured questionnaires from 170 employees working in the two City Administrations or Municipalities. Both descriptive and inferential analyses were carried out and data are analyzed using Statistical Package for Social Sciences (SPSS). The bivariate correlation analysis was conducted and determined the existence of significant relationship between associated variables namely, organizational capacity (OC), organizational staff development (SD) and external environmental factors (EXV have significant correlation with Public Organizational Challenge and Prospects of the Municipalities and the dependent variables (DV), of LEADS of the City Administrations having a Pearson product-moment(r) value of 0.533, 0.439 and -0.374 respectively, which implies a moderate correlation as r value varies between ±0.36 to ±0.67. In addition, a linear multiple regression is analyzed to measure the effect of the three independent variables(IV) on the public organizational leadership (LEADS) of public organizations and the findings showed that the three IV can explain 42% of the variation of the LEADS of the municipalities as represented by the adjusted R2 Analysis of variance also showed that there is a significant relationship between public LEAD Sand its determinants having an F statistics value of F= 9.792 which is the IV are significantly associated with the DV, LEADS. Hence, it is recommended that the public organizations administrators and leaders should continuously strengthen and consider CAP, SD & EXV factors to confirm sustained and achievable of goals of public organizational leadership.Item CAUSES AND IMPACTS OF NON PERFORMING LOANS ON THE OPERATIONS OF MICRO FINANCE INSTITUTIONS: A CASE OF SPECIALIZED FINANCIAL AND PROMOTIONAL INSTITUTION(WOLKITE UNIVERSITY, 2020-07) ABERA ABOMSA GUTAThe study was conducted to examine both the Causes and impacts of nonperforming loans on the operations of MFIs particularly focusing on Specialized Financial and Promotional Institution. Loan portfolio is the major assets of any financial institution to sustain in the industry, but once some portion of this asset is unexpectedly stop producing interest incomes, the quality of loan portfolio also negatively affected. This research study adopted descriptive and explanatory research design on the causes of nonperforming loans of Specialized Financialand Promotional Institution, and data has been collected mainly through primary source using questionnaire from SFPI staffs. A case study approach was also used to collect secondary data by reviewing the annual reports and income statement to identify the extents of NPLs impacts on the operation activities of SFPI. So, 65 staffs were taken as samples based on stratified random sampling method of sample selection by using mathematical formula. For data analysis, descriptive statistics including mean, frequency, percentages, graph, pie chart and simple excel were used. Regression analysis used through SPSS software version 20. This research study found out the major causes of NPLs which significantly affecting the portfolio quality of the institution. Therefore, At 5% level of significance and 95% level of confidence, inadequate monitoring and follow up, wrong timing of credit delivery, inefficient management information system, ineffective credit approval, and credit appraisal variables were causing nonperforming loans ofSFPI. The study also found out that nonperforming loans contribute mostly to interest incomes that generated from the total loan portfolio was eaten for the provision of bad dept in five years analysis. Also the study indicates a net operating profit of the institution was eroded due to provisioning payments for nonperforming loans (bad debts) and available funds for loans are significantly declined as nonperforming loans increase. Further study revealed that agricultural loan sector, petty trade loan sector and WEDP loan sector has the highest share of NPLs and followed by others sectors such as, micro energy loan sector, individual loan sector and service sector. To mitigate the problems of nonperforming loans some strategic issues and mechanisms were recommended to the management of SFPI. These measures are appropriate credit approval, adequate monitoring and follow up before and after loans granted to the customers, Continuous branch supervision to ensure timely credit delivery, credit diversification strategies, implement effective and efficient Management information systems and mechanisms to control the health of loan portfolio.Item CHALLENGES AND OPPORTUNITIES OF CONSUMER COOPERATIVE IN CASE OF GURAGE ZONE(WOLKITE UNIVERSITY, 2022-10) ABAYNESH ASSEFA TENKIRCooperatives are economic and social institutions that are established by the full interest of members regardless of race, color, gender, religion, disability, economic and political affiliation, by collectingresources, labors and knowledge of its members. Consumer cooperatives are used as one of the best way of supplying consumer goods and services with an affordable price to its members, by making chain with potential suppliers. Thus, the main objective of the study was the challenges and opportunities of consumer cooperatives in case of Gurage zone. The study was focused on 5consumer cooperatives with sample of 255 respondents, who are selected using simple random sampling(SRS) technique The study used both qualitative and quantitative research approach techniques. Focus group discussion and key informant interview instruments were employed in a qualitative approach technique. The available data was collected using both primary and secondary data sources. The collected data was analyzed by employing both descriptive statistics and exploratory research techniques. From the analysis of descriptive statistics result showed that the main challenges of consumer cooperatives were absence of permanent employer, lack impressive service providing, leave of permanent establisher committees to other areas, lack of networking with potential producer and supplier cooperative, lack of permanent income generating activities other than members saving, lackof sense of ownership both in members and management committee, small membership participation, lack of leadership skill and lack of identifying and supplying consumer goods. On the other hand, from the qualitative data analysis; that is from FDGs and Key informant group discussions, the finding revealed that organizational problems, constraints of sufficient government support, leaders’ commitment problems and absence of potential unions supplying consumer goods are the major challenges of consumer cooperatives. On the contrast, the opportunities of consumer cooperatives were: market instability and inflation as the cause of member size increment, government initiative to support the cooperatives, force of inflation as an opportunity of membership size increment, government regulation structures from federal down to wereda level and positive attitude of members towards the growth of the cooperatives. The researcher recommended the government by facilitating a returnable credit access, planning to form potential unions that distribute basic consumer goods, awareness creation to members and leaders to have sense of ownership and; the consumer cooperative leaders should be responsible and accountable to the cooperatives and the consumer cooperatives should hire permanent employer.Item CHALLENGES AND PROSPECTS OF BALANCED SCORECARD IMPLEMENTATION IN PUBLIC SECTORS ORGANIZATIONS: THE CASE OF KAFFA ZONE, SOUTHERN REGION(WOLKITE UNIVERSITY, 2020-07) ENDALE ALEMU ABAGEROThe main purpose of this study is to assess the challenges and prospects of balanced scorecard implementation in the public sectors organizations: The case of Kaffa zone southern region. To achieve this objective, the study employed descriptive survey design. In order to select samples, multistage and purposive sampling techniques were used. Data were collected using questionnaire, interview and different document review. The Data was analyzed using both quantitative and qualitative analysis methods. Quantitative data was analyzed using frequency, percentage, mean and standard deviation with the help of SPSS (Statistical Package for Social Sciences) version 21. Data obtained from open ended questions and key informant interview was analyzed by narration and triangulation method in order to substantiate the quantitative data.The analysis of the data disclosed that balanced scorecard was not properly implemented in the public sectors of Kaffa zone. Balanced scorecard concept clarity, level of executive leadership, education and training, planning and communication, perception of employees, employee participation, balanced scorecard automation, performance monitoring and evaluation were identified as the challenges for weak implementation of balanced scorecard system. Lack of proper awareness on BSC among the stakeholders; lack commitment from heads and political leaders; lack of confidence and reliance on the advantages and effectiveness of BSC; lack of control from government and immediate leadership; considering BSC as political agenda than scientific approach to a business; lack of evidence based performance evaluation are causes for the challenges identified. On the other hand, Balanced scorecard implementation in the study area could be enhanced due to prior institutionalization of business process reengineering, internalization of performance necessity among employees for reform are some of the prospects for balanced scorecard implementation. It was concluded that balanced scorecard was not properly implemented in the public sectors of the study area due to different challenges. Thus, the researcher recommended that stakeholders and leadership need to work hard in order to institutionalize balanced scorecard in the public sectors of Kaffa Zone.Item THE CHALLENGES AND PROSPECTS OF INTEREST FREE BANKING; BY TAKING EVIDENCE FROM BANKING INDUSTRY IN ETHIOPIA (COMMERCIAL BANK OF ETHIOPIA AND OROMIA INTERNATIONAL BANK AS A COMPARATIVE STUDY)(Wolkite University, 2020-07) ARARSA DABA BEYIThe main objective of this study was is to analyze the challenges and prospects of Interest Free banking; by taking evidence from banking industry in Ethiopia (Commercial bank of Ethiopia and Oromia international Bank as a comparative study).The study was employed descriptive research method. The study was used both primary and secondary data which was collected through structured and semi structured questionnaire and interview. A total of 75 sample respondents were taken through judgment sampling. Of the total sample interest free banking staffs of the CBE & OIB constitutes 40 and 35 respectively This study was used Judgment(Purposive or deliberate) sampling methods. The banks were also selected on the basis of Purposive or deliberate) sampling. The data was analyzed by descriptive statistics of mean, frequency and percentage by using SPSS version 20, software. The main findings of the present study reveals about the situation regarding IFB services; the main challenges faced by surveyed banks inimplementing IFB system included lack of awareness by potential customers about IFB services, institutional challenges including taxation, desire for special regulations and lack of specialized human resource. In addition, the difficulty in segregation of funds for effective implementation of IFB was another problem expressed by respondents. The challenges are higher in commercial bank of Ethiopia when compared to Oromia international bank, while the demand of IFB are properly addressed in Oromia international bank when it is compared to commercial bank of Ethiopia.Item CHALLENGES AND PROSPECTS OF THE SUCCESS OF EMPLOYMENT CREATED YOUTH IN CASE OF YEM SPECIAL WOREDA(wolkite universty, 2022-04) GETACHEW WOLDIE RASSAThe challenge of managing the success of the rural and urban youth employment creation is now a time becoming complex and difficult. So, all stakeholders have to find a solution to these challenges. If the challenge is solved success is obvious to us. Youths were considered an important human resource of the nation and every state should try to utilize them as mediators of economic growth and development. Rural-urban Youth’s employment creation helps to ensure food security and the wellbeing of nations. The purpose of the study was an assessment of the challenges and prospects of the success of employment created youth in the case of Yem special Woreda. Standing from this objective, the study attempted to answer the basic questions of what were the major challenges of managing the success of the employment created youth in the case of Yem special Woreda. The study was conducted using a descriptive study design. Both quantitative and qualitative data collection methods engage. Quantitative data was collected from 319 beneficiary youth organized under this job opportunity creation program and qualitative data were collected by interviews with 20 respondents which of the expert of the enterprise development office, Woreda leaders, and managers in sample Kebeles. Data was collected then edited, coded, and entered into SPSS computer software. The analysis was done using descriptive statistics tools (like frequency tables, and percentages), and data were presented by using tables and summarizing. The major findings were: most of the respondents’ gender was male those are the age category of 2039 years and most of them are married with less than a high school education background. Rural-Urban youth job creation opportunity program was challenged by Limited knowledge and skill in operators, Inadequate Stakeholder integration, Lack of monitoring and evaluation practice to implement youth package, Insufficient credit services for youth, and Lack of local community support. In addition, the study investigated and described the prospect of rural-urban youth employment creation. This was a long and short-term plan in the Yem special woreda enterprise development office. And also finding of the study were the major Strategies to improve rural-urban youth employment creation. Thus government should be strongly introduced youth policies, highly monitor and evaluate the implementation of youth development packages, good education, and training that focus to improve rural-urban youth employment creation and improving credit service to improve rural-urban youth economic empowerment. Finally, the researcher recommended that participation and coordination of all government bodies, supporters, and stakeholders were very important in supporting empowering rural-urban youth economically.Item CHALLENGES AND PROSPECTS ON INTEREST FREE BANKING SERVICES WITH PARTICULAR REFERENCE TO AWASH BANK SOUTH DISTRICT(WOLKITE UNIVERSITY, 2018-06) DANIL GOSSAYE ANDETAThe recent development of starting Islamic banking service in one window in connection with conventional banking service made to examine the challenges and prospects of Islamic banking service for resource mobilization in Awash banks. The study was conducted based on data collected from staffs of through questionnaires. To achieve the objectives of the study respondents were drawn from south district. Data was collected through questionnaire by using stratified sampling from a sample of 230 and 223 were properly filled and returned. Besides, Semi-structured interview were used to guide for the qualitative data collection tools. The data collected from the questionnaire were analyzed using SPSS version 20 statistical tools such as percentages and mean followed by interpretation. The study focuses that awareness, culture and religion influencer, legal framework, societal belief, resource requirements as some of the challenges while economic growth, attraction of investors, and fostering investment are the likely prospects of the banks. The study concludes that Islamic banking service would bring additional capacity in the economy in connection with additional resource for banks, investment opportunity, reaching unbanked customers and employment opportunities in the country through effective mobilization and allocation of capital. Based on the above conclusions it is recommended that banks need to create awareness for public acceptance and training of staffs, employ good marketing techniques, governing body need to establish clear set of legal framework, and compliance with sharia issues should be adhered.Item CHALLENGES OF SUPPLY CHAIN MANAGEMENT PRACTICESIN PRIVATE ROAD CONSTRUCTION FIRMS IN ETHIOPIA(Wolkite University, 2019-06) LAMESGIN DESALEGNThe road construction sector plays a key role in the developmental agenda of a nation by providing transportation services to the various sectors of the economy. Supply chain management has become a fundamental element in the construction industry to improve the efficiency and productivity in recent decades. However, the road sector has encountered series of problems in its quest to deliver road infrastructure and projects have been unduly delayed as a result of poor management of the supply chain system in the sector. In this light, this study was intended to explore challenges of supply chain management in road construction in order to enhance project delivery performance and the study was guided by seven objectives. Which were to examine internal operation, to determine the approaches in information sharing practice, to explore the existing information technology usage, to evaluate the training practice, to examine the extent of supply chain integration, to assess the impact of supply chain management practices and to identify the challenges of supply chain management of Ethiopian private domestic road construction companies. For achieving the objective of this study, 62 questionnaires were distributed and 51 of them were successfully completed and analyzed using descriptive and inferential methods. Only primary source of data were used for this Study and both quantitative and qualitative approaches were adopted in its conduct by using survey questionnaire and interview as the main data collection instrument. The statistical package for social science was used to package the raw data which paved the way for statistical analysis using tools such as correlation, multiple regression and descriptive statistics comprising of mean and standard deviation. The questionnaire was rated using five points liker Scale. The major findings indicate that, most of supply chain management practices are moderately practiced with in the Ethiopian road construction companies supply chain, whereas supply chain integration and training Practices are poorly applied. Unplanned orders financial Impact, Subsequent design change, inventory fluctuation and employee ineffectiveness are major challenges of the companies supply chain. The Study helps to create awareness to studied companies owners, and it will give chance for others who are interested on supply chain practice and challenges to make further studiesItem A COMPARATIVE STUDY ON THE EFFECT OF INCENTIVE PACKAGES ON EMPLOYEE PERFORMANCE: INCASE OF SELECTED BRANCHES OF MICRO-FINANCE INSTITUTIONS IN WOLAITA ZONE(WOLKITE UNIVERSITY, 2020-05) ALEMAYEHU GALCHAIncentive packages are essential factor towards institutions’ achievements in terms of employee’s performance. The main purpose of this study was to examine and compare the effect of incentive package on the employee performance in selected branches of micro-finance institutions. The study employed descriptive and explanatory research design were gathering data from selected branches of micro finance institutions (MFIs) in Wolaita zone. The primary data were collected through questionnaire with likert 5 scales. Samples of 154 respondents were drawn from the population through proportional stratified random sampling technique. Descriptive statistics, Correlation of coefficients andmultipl eregression models were used to analyze the collected data by using SPSS version 20. The findings show that, Vision Fund MFI financial incentive packages have strong (r=.776; p<0.01) relationship with employee’s performance and non-financial incentive packages have moderate (r=.413; p<0.01) relationship with employee’s performance. Whereas, OmoMFI financial incentive packages have weak (r=.385; p>0.01) relationship with employee performance and non-financial incentive packages have moderate (r=.465; p<0.01)relationship with employee performance. Findings showed amongst others that there is strong positive correlation between incentive and employee performance, majority of selected branches of OMFI employees are largely dissatisfied with the incentives offered by the institution and that incentive package is not the most important determinants of employee performance in selected branches of Omo MFI. Therefore to improve employee’s performance and satisfaction, the researcher recommended that the top management of MFIs especiallyOmo MFI should adopt both financial and non-financial incentive packages seek and obtain feedback on how employees perceive incentives and develop a sound retention and satisfaction mechanismsItem CORPORATE SOCIAL RESPONSIBILITY PRACTICE IN GURAGE ZONE (THE CASE OF SELECTED MANUFACTURING COMPANIES)(WOLKITE UNIVERSITY, 2020-06) TSEGAYE SAHLEMARIAM NISERANThe purpose of this research paper was to assess the practices of manufacturing companies ‘corporate social responsibility in Gurage zone. The study found out the extent of companies’ implementation corporate social responsibility program and activity in Gurage zone and perception of the main stakeholder towards the corporate social responsibility implementations of the companies. I used the three major stakeholders (community, employees and environment) as a pillar of corporate social responsibility practices. For this study, employed descriptive research design and multi stage sampling techniques. The target population is companies’employees and local community besides sample size 167 employees and 120 community respondents. Furthermore, companies’ managers were interviewed. Both primary and secondary sources of data were used. The data collecting instruments employed in the study were Five point Likert scaled questionnaire, observational checklist and semi- structured interviews guides. The data were analysed using both descriptive such as percentage, mean, and standard deviations and inferential statistics such as t-test and analysis of variance with the help of statistics package for social science. The results of the study found out that the firm did not established independently business initiative in to strategy and exclusively departments to deal with corporate social responsibility issues. Also the most important stakeholders for this activity are owners. The finding shows that employee satisfaction and motivation as main motives and themain challenges to engage are the lack of specific legislation. Furthermore, economic and legal responsibility is main dimension for corporate social responsibility although a great extent on employees and environmental action. Generally, Gurage zone manufacturing companies’ continuum levels towards corporate social responsibility is fragmented levels. Based on findings, recommendations are to create specific policy and regulatory, arranging way to practice corporate social responsibility formally in priority manner, use communication channel to enhance awareness and integrated and conducting a dialogue of stakeholders.Item DETERMINANTS OF COMPETITIVE ADVANTAGE OF COMMERCIAL BANKS IN WORABE TOWN(Wolkite University, 2019-06) ALEMU MENGIE ANTENEHThe main objective of this study was to examine determinants of competitive advantage of branch banks in Worabe town. From a total employees that were targeted as study population, sample size were determined considering the banks as strata(using stratified sampling technique) and questionnaire were distribute for the sample responds selected randomly. Data was collected using questionnaires. A quantitative research approach with an explanatory research type was employed in this paper. Results indicated a statistically significant relationship between competitive advantage and each of independent variable. It is also implied that the positive effects of determinants such as product differentiation, superior customer service, competitive staff, image/repetitive, accessibility and convenience and use of technology on competitive advantage in commercial banks were considered in this study. Finally the researcher forwards the recommendation. The study recommended creating an enabling working environment in Banks in terms of the level of technology they use, on delivery of quality of service, types of products, accessibility/ location and constitute competent staff to build future image and reputation for sustainable market competition multidimensional. This would increase the competitive edge of commercial banks in EthiopiaItem DETERMINANTS OF EMPLOYEE PRODUCTIVITY IN SELECTED SMALL AND MEDIUM MANUFACTURING INDUSTRIES IN KAFA ZONE(Wolkite University, 2020-07) MENGISTU MENGESHA MISHO,MENGISTU MENGESHA MISHOThe objective of this study was to assess the factors that determine employee productivity in SMEs manufacturing industries in Kafa zone. In the study, explanatory research design and quantitative approach was adopted in order to investigate the problem. The target population were employees of the SMEs industries totally 356. Purposive non probability sampling technique employed to select three woredas and three SMEs sectors.Simple random sampling technique was applied to select 188 employees’ respondents from each sample SMEs industry. The study used primary source of data and which was collected using five scaled structuredquestionnaires. After data accuracy checked and coded, it was analyzed by applyingStatistical Package for Social Sciences (SPSS) to obtain both descriptive and inferential statistics. The study revealed that the level of productivity of employee in SMEs manufacturing industries were heavily rely on personal characteristics .Specifically experience of employee, age of employee, motivation of employee ,education level ,ability, satisfaction ,training level and engagement of employee to his/her work enhance their productivity level. In relation to organizational factor the study revealed that managerial practice in SMEs manufacturing industry had been highly affecting their employee productivity level to below. Next to managerial practice motivation providing practice, training and capacity building practice, and performance appraisal practice affecting their productivity level to be low. In relation to environmental factor the study revealed that the employee working environment, training and career development, work-life balance, and pay and reward practice were not favorable to improve employee productivity. Based on the findings it is recommended that in order to improve employee productivity, SMEs industries themselves should strive to develop positive personal characteristics improve their management practice and improve working environment. Also Concerning zonal and woreda SMEs manufacturing sectors do prominent roles and give close support, re-evaluate the business service strategy for SMEs industries to improve employee productivelyItem DETERMINANTS OF GROWTH AND SUSTAINABILITY OF SAVING AND CREDIT COOPERATIVE ORGANIZATIONS; EVIDENCE FROM BUTAJIRA TOW(WOLKITE UNIVERSITY, 2023-06) ABAYNEH TESHOMESavings and Credit Co-operative Societies (SACCOs) play an increasingly important role in the process of financial intermediation in the highly competitive financial market in Ethiopia.Growth of SACCOs is affected by several factors both internally and externally. The objective of this study was to identify the determinant of growth and sustainability of saving and credit cooperative organizations in Butajira Town. In this study both primary and secondary data has been used. The primary data were collected from a sample of 190 members of 18 saving and credit cooperative organizations found in Butajira town from the distributed 190 questioner 182 were the response rate and the analysis were carried out from these numbers. The study used both Descriptive and inferential statistics to do analysis, among the descriptive mean, standard deviation, and frequencies are the adopted whereas the inferential were correlation and multiple linear regressions, which were used the listed determinants of growth and sustainability of saving and credit cooperative organizations in butajira town. The study found that low level of Income, member participation and management skill while, technology ,political interference and growth and sustainability value was at medium levels, From the result the researcher sees that the major determinant of growth and sustainability was effect of technology, followed by management skill and political interference from internal and external parts. Therefore, SACCOS has needs to give high attention in attracting members who have great courage to adopt technology and having of enough capacity so as to facilitate the issue beside, The study recommends SACCOS better to hire train and educate their members and employees so as to make competent in managingItem DETERMINANTS OF INTEREST FREE BANKING SERVICE THE CASE OF COMMERCIAL BANK OF ETHIOPIA, HOSSANA DISTRICT, ETHIOPIA(Wolkite University, 2022-09) ALEBACHEW GETNETThis study examines determinants of Interest free banking services in Ethiopia with particular reference to the commercial bank of Ethiopia. The study has employed and the cross sectional data. The study has used primary data which are quantitative and qualitative in nature and have been collected through structured and semi structured questionnaire and interview. A total of 399 sample respondents were taken through multistage sampling. The data was analyzed using descriptive statistics of mean, frequency and percentage using STATA version 13 software. From the study result, training in this study Disagree (33%), neutral (18.63%) and agree (49 %). Almost half of the respondents were agreeing on having training. Training has positive and statistically significant impact on interest free banking. Giving different trainings sharia rule, financial flow, financial transaction and skills are very important. The customers were not aware about the Interest Free Banking services and products, but 82.5 % of the respondents say there is lack of advertising by media or banking sectors. In this study male customers have higher probability to participate IFB than females. From the view of customers in the service of CBE there is little satisfaction. The customers do not get the service on time and wanted amount of cash money. The bank management and staffs should give different services, implant different technology and time saver mechanismItem Effect of Corporate Social Responsibility Practices on Brand Equity: Case Study of Eden Bottling Water Share Companies, in Gurage zon(WOLKITE UNIVERSITY, 2022-05) Edget WoldeThe aim of this study is to investigate the effect of corporate social responsibility practices on brand equity in order to increase the understanding of CSR as a marketing tool. The dimensions used in the study are Social, Economic, Environmental, Legal, and Ethical Responsibilities onBrand Equity of Eden bottling water S.C. The study has employed quantitative descriptive explanatory approach. A sample of 376 customers ( Agents Wholesalers and Retailers) of Eden bottling water S.C. in Gurage zone. A stratified random sampling method and structured questionnaire is used. Data was analyzed by using SPSS software 22version. According to correlation result all independent variables (Social Responsibility, Economic Responsibility, Environment Responsibility, Legal Responsibility, and Ethical Responsibility) are a significant relation with dependent variable (Brand equity). The finding of the correlation analysis indicates that there is direct significant positive relationship between the CSR dimensions and brand equity. The findings of this study also indicated that economical CSR is the most important factor to have a positive and significant effect on brand equity followed by social, legal, Environmental and ethical CSR. Hence, the researcher recommended that the company should concentrate on its CSR commitments and resources allocation to CSR initiatives in ways that can return optimal benefit to society..