ASSESSMENTOFSERVICEDELIVERYANDCUSTOMER SATISFACTION(INCASEOFAWASHINTERNATIONAL BANK,WOLKITEBRANCH)
| dc.contributor.author | YONASWONDESEN | |
| dc.date.accessioned | 2023-12-04T07:09:42Z | |
| dc.date.available | 2023-12-04T07:09:42Z | |
| dc.date.issued | 2019-06 | |
| dc.description.abstract | Thepurposeofconductingthisresearchistounderstandhow theservice 13|Pagedeliveryisanditseffectoncustomersatisfaction.theobjectiveofthisstudy wasanassessmentofservicedeliverysystem andcustomersatisfactionon AwashInternationalBank.Thescopeofthestudytheoreticallylimitedon servicedeliveryandcustomersatisfactionandgeographicallylimitedon AwashInternationalBankinWolkitecity.Toaccomplishtherequiredworkthe researcheruseddescriptiveresearchdesign.Therelevantdataforthestudy werecollected through primaryand secondarydata and non-probability sampling technique specifically convenient sampling technique were employed to conduct the study. Quantitative data were analyzed and interpretedviatableandpercentageandqualitativedatawereanalyzedby usingtheoreticalordescriptiveframework.Finallybasedonthefindingsthe researche rtried to gaveconclusionsan drecommendations | en_US |
| dc.description.sponsorship | wolkite universty | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | Wolkite University | en_US |
| dc.title | ASSESSMENTOFSERVICEDELIVERYANDCUSTOMER SATISFACTION(INCASEOFAWASHINTERNATIONAL BANK,WOLKITEBRANCH) | en_US |
| dc.type | Thesis | en_US |