College of Bussines and Economics

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College of Bussines and Economics

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ANALYSIS OF FACTORS AFFECTING DEPOSIT MOBILIZATION OF PRIVATE COMMERCIAL BANKS IN ETHIOPIA
(WOLKITE UNIVERSITY, 2019-06) MEKUANINT AYALEW FELEKE, MEKUANINT
The aim of this study is analyzing factors affecting deposits mobilization of private commercial banks in Ethiopia. In doing so, the study used Pearson correlation analysis, ordinary least squares (OLS) technique, Granger causality analysis and descriptive statistics using secondary data. The data are collected from national bank of Ethiopia (NBE) and sampled private commercial banks from the year 2002 up to 2017. The collected panel data also, regressed based on random effect model. Econometric view version 8 (Eview 8) and stata version 13 statistical software has been used to perform the analysis. The result of correlation analysis showed that, deposit interest rate and lending interest rate strongly correlated, while the inflation weakly correlated with bank deposit. As per the Granger causality analysis, the variables included in the estimation model have a unidirectional relationship in the long run. In addition to, the results of regression analysis showed that, deposit interest rate; the lending interest rate and return on asset were positively and significantly influence the bank deposit. However, inflation affects bank’s deposit negatively and significantly during the study period. Finally the study has recommended that, the private commercial banks should give due emphasis to deposit mobilization tasks and its determining factors by considering mobilizing deposit is a way to sustain in the banking industry.
Analysis of Value Addition in Hide and Skin Tannery Industry around Addis Ababa City, Ethiopia
(Wolkite University, 2020) Feyera Hailu Fekene
Feyera Hailu Fekene was born in Dire Enchine Woreda West Shoa of Oromiya Regional State inMarch 1981. I attended my primary education at Bola elementary school. I attended my secondary school education at Gudar senior secondary school in West Shoa Zone. After completion of high school education, I was joined Jimma University Ambo Collage of Agriculture department of General Agriculture and graduated in July 2001 with diploma in Agriculture. Soon after my graduation, I was employed at Nono Woreda Agricultural office and served as expert of input supplier coordination Unit for Seven years. Simultaneously I continued my distance and continuous education program at Rift Valley University and I was graduated 2014 BA Degree in Economics. Then after the author joined the School of Graduate Studies of Wolkite University in October 2018 to pursue my MSc degree in Economics in extension program
ASSESEMNT OF OCCUPATIONAL SAFETY AND HEALTH PRACTICES; THE CASE OF MANUFACTURING COMPANIES AT GURAGE ZONE
(WOLKITE UNIVERSITY, 2018-06) ABDERAZAKE WOLELA
Organizations have both legal and moral obligations to provide healthy and safe working environments as well as ensuring the total well-being of their employees.. All organizations even those with limited resources can achieve an important basic requirement for health and safety within the workplace using minimal resources and maximal management and staff commitment. The study adopted Descriptive Research Design inform of Survey where data was collected from population by use of Primary source for purposes of assessing occupational health and safety practices at manufacturing companies of Guragh Zone. A structured questionnaire was used to collect data. A Five point Likert scale was used to determine the degree to which various OSH practices are being implemented at the companies. The researcher analyzed and report the information in form of tables, bar graphs, percentages, continuous prose and through use of Statistical Package for Social Sciences (SPSS). The findings of the study established that some occupational safety and health practices were found to have been adopted by the organization. However, safety and health inspection have not been implemented, have no practice of designing equipment and work tasks to prevent injuries(ergonomics practices), the companies have not been adopted an emergency action plan which specifies procedures for handling sudden and unexpected situations and the majority of employee in the companies are work under stress. The study recommends that manufacturing companies maintain effective health and safety practices, and be committed to its success
ASSESMENT OF THE PRACTICE OF BUSINESS DEVELOPMENT SERVICES (BDS) IN GURAGE ZONE
(Wolkite University, 2022-09) ABDULFETA NEGASH
Business development services as one mechanism of enterprises development have been thought of as a wide array of non-financial services designed to help small and micro enterprises to overcome barriers and increase their profitability and contribution to job opportunity creation by improving their performance. The overall objective of this study was to assess the practice of Business Development Services in the case of Guraghe zone Administration. The study used an explanatory and Descriptive research design with purposive and Area (clusters) sampling technique. The population of the study would consisted BDS facilitators, BDS co-coordinators, BDS providers & Micro Enterprises managers (BDS users) of Guraghe Zone Business Development Services, specially (Wolkite, Butajira, cheha, Enor and Kebena). The finding of the research shows that, a total of 340 (95.2%) BDS facilitators, BDS co-coordinators, BDS providers & Micro Enterprises managers (BDS users) out of 357 respondents were participated in the study. In addition to this, 8 Focus Group Discussion (key Informants).The chi-square test result reveals that, the practice of BDS based on types of BDS delivered to the micro enterprises, the study indicates that among the different aspects of BDS only some (marketing assistance, information technology, advisory & training, alternative sources of finances, enhance personal skills, access to infrastructure, and access inputs service) are provided. Add to this, significant level of agreement is found between BDS provider & users respondent ratings of the independent variables, whereas, no significant agreement was found between the respondents in ratings of information technology. Based on the above findings, wolkite, and butajira town administrations BDS coordination unit have delivered special BDS service to theirMEs with compared to other weredas & town administration, therefore, taking these better service experience to other weredas and town administration, so as to expanding in all dimension of service quality, so as to fill service gap in the zone. The researcher also forwards his recommendation for further researches in the area of the findings were limited due to time, budget and geographic coverage. Therefore, this study is initial point for further investigations of guraghe zone to consolidate the results.
ASSESMENT OF THE PRACTICE OF BUSINESS DEVELOPMENT SERVICES (BDS) IN GURAGE ZONE
(WOLKITE UNIVERSITY, 2022-09) ABDULFETA NEGASH
Business development services as one mechanism of enterprises development have been thought of as a wide array of non-financial services designed to help small and micro enterprises to overcome barriers and increase their profitability and contribution to job opportunity creation by improving their performance. The overall objective of this study was to assess the practice of Business Development Services in the case of Guraghe zone Administration. The study used an explanatory and Descriptive research design with purposive and Area (clusters) sampling technique. The population of the study would consisted BDS facilitators, BDS co-coordinators, BDS providers & Micro Enterprises managers (BDS users) of Guraghe Zone Business Development Services, specially (Wolkite, Butajira, cheha, Enor and Kebena). The finding of the research shows that, a total of 340 (95.2%) BDS facilitators, BDS co-coordinators, BDS providers & Micro Enterprises managers (BDS users) out of 357 respondents were participated in the study. In addition to this, 8 Focus Group Discussion (key Informants).The chi-square test result revealsthat, the practice of BDS based on types of BDS delivered to the micro enterprises, the study indicates that among the different aspects of BDS only some (marketing assistance, information technology, advisory & training, alternative sources of finances, enhance personal skills, access to infrastructure, and access inputs service) are provided. Add to this, significant level of agreement is found between BDS provider & users respondent ratings of theindependent variables, whereas, no significant agreement was found between the respondents in ratings of information technology. Based on the above findings, wolkite, and butajira town administrations BDS coordination unit have delivered special BDS service to theirMEs with compared to other weredas & town administration, therefore, taking these better service experience to other weredas and town administration, so as to expanding in all dimension of service quality, so as to fill service gap in the zone. The researcher also forwards his recommendation for further researches in the area of the findings were limited due to time, budget and geographic coverage. Therefore, this study is initial point for further investigations of guraghe zone to consolidate the results.
ASSESSEMENT OF NON PERFORMING LOAN ON THE PROFITABLITY OF MICRO FINANCE INSTITUTIONS (IN CASE OF METEMEMAN IN MICRO FINANCE)
(WOLKITE UNIVERSITY, 2019-06) Solomon Gezmu, Solomon
This study would be conduct on the title of assessment of non-performing loan in micro finance institutions in metemamen micro finance. The general objective of the study is to assess factors that affect the credit management in micro finance institution of metemamen in wolkite branch. The specific objectives of the study are to analyses the assessment of non-performing loan, to assess the technique, used by institution to manage non performing loan.to analysis the main reason a loan become non performing. To assess after credit provision. In this study both primary source of data was used and the researcher would be used open end and close questionnaires and structured interview to collect data from the employee, customers and management body of the institutions and purposive method was used to collect data from employee and management body of metemamen credit and micro finance institution. And also the researcher was used descriptive method of data analyzing. The general objective of the study is to investigate factors that affect the credit management in micro finance institution of metemamen in wolkite branch. Longitudinal design is employed for a data collection and analysis purpose. The sample would be use selected by purposive sampling selection techniques. There are some problems related with collections of credit given to borrowers and any other related with it. Thus microfinance institutions and government should take a corrective measurement in order to reduce credit risk management in metemamen micro finance institutions
ASSESSING THE EFFECT OF CORPORATE GOVERNANCE ON THE INDEPENDENCY OF INTERNAL AUDIT FUNCTION: A CASE STUDY ON ETHIOPIAN PRIVATE COMMERCIAL BANKS
(WOLKITE UNIVERSITY, 2021-12) ABUBEKER SEFA
The concept of internal audit independence is an area of concern for all commercial banks, it will continue to be an important issue that must be addressed.. Therefore, the study has established how the independence of internal audit is affected by various corporate governance factors among commercial banks in Ethiopia. Data was collected using structured questionnaires distribute to all internal audit department managers, heads of audit and inspection division and risk and compliance officers/managers of the 16 private commercial banks in Ethiopia. Data collected was analyzed by descriptive statistics aided by SPSS version 20 data analysis tool. A regression model was used to analyze the relationship between internal audit independence and level of corporate governance factors within a test of significance of 95% confidence level. The study has revealed that there is positive linear relationship between independence of Internal audit function and the corporate governance factors; corporate governance setting (CGS), senior management support (SMS),effect of Remuneration committee(ERC),effect of Qualification and Experience of internal audit staff(EQEIAS)), Effectiveness of audit committee (EAC)) and Perception of Internal audit independence (POI) among private commercial banks in Ethiopian ,The results of this study can inform bard of directors on the extent to which important factors factor are considered in the establishments of corporate governance they help the independency of internal audit
ASSESSING THE EFFECT OF E - PAYMENT SERVICES ON CUSTOMERS’ SATISFACTION: THE CASE OF COMMERCIAL BANK OF ETHIOPIA, HOSSANA DISTRICT
(WOLKITE UNIVERSITY, 2021-07) TAGESSE BIRU MINUTA
The main objective of this study was to assess the effect of E - Payment services on customers’ satisfaction: the case of Commercial Bank of Ethiopia, Hossana District. The study employed descriptive and explanatory research design along with mixed approach. Depending on the organizational structure and branch distributions, the combination of sampling techniques such as purposive, stratified, systematic and simple random were used. Primary data was collected using semi - structured questionnaire. 354 E – payment service customers, moreover, relevant document was reviewed. Descriptive statistics such as frequency mean and standard deviation and inferential statistics such as multiple linear regression analysis were utilized to analyze the quantitative data with the help of Statistical Package for Social Science version 20. The finding of the study revealed both the E – payment service delivery and customer satisfaction were at moderate stage. On the other hand, from the regression analysis result, 60.0% of the variation in the customer satisfaction was directly attributable to the independent variables security, speed, ease of use, accountability and credibility. Moreover, statistically there was moderate relationship between E – payment service quality dimensions and customer satisfaction, however, there was strong relationship between ease of use of E – payment system service with customers’ satisfaction. Therefore, it is imperative to pay more attention on the quality of the E –payment service delivery in order to make the E – payment service delivery implementation more efficient. Thus, this study suggests that the CBE has to work hard in order to enhance the E – payment service delivery in collaboration with the government and ethio – telecom.
ASSESSING THE IMPACT OF CORE BANKING SYSTEM ON CUSTOMER SATISFACTION IN SOME SELECTED COMMERCIAL BANKS WOLKITE TOWN
(Wolkite University, 2018-09) YONAS ENDALE GELAN
Financial institutions across the globe are re-examining how they meet their customer satisfaction and developing plan needed to align them strategically to remain competitive & Profitable in the future. Core banking service has networking of branches which enables customers to operate and manage their accounts and avail themselves of banking services from any branches of banks irrespective of the branch with which they maintains their accounts. Customer Satisfaction leads organization to gain loyalty and achieve the desired objectives. Formerly commercial banks use manual & Obsolete technologies. This becomes cause for customer dissatisfaction on day to day financial institution service quality. Therefore this research focus on recognizing the impact of Core banking system on Customer Satisfaction at some selected commercial banks which is commercial bank of Ethiopia, Nib international bank, Abyssinia bank & Debub global bank. The main objective of this study is to assess the impact of Core banking on Customer satisfaction in Commercial banks. As ample of 398(three hundred ninety eight) customers were selected using probability sampling technique and among these 360(three hundred sixty) was collected. Questionnaire & interview was used to collect primary data for the study and data was analyzed using descriptive statistics and inferential statistics. The result of this study shows that, there was significant relationship between core banking & customer satisfaction and also there was significant relationship between service quality & customer satisfaction. From the service quality dimensions; reliability, empathy & tangibles are positive and significant impact on customer satisfaction & the remaining assurance, responsiveness are positive but insignificant impact on customer satisfaction. Thus it is suggested that application of Core banking technologies and service quality on Commercial banks have many contributions regarding Customer satisfaction.
ASSESSING THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY PRACTICES ON ORGANIZATIONAL PERFORMANCE IN CASE OF GURAGE ZONE BOTTLED WATER INDUSTRY
(WOLKITE UNIVERSITY, 2021-06) DANIEL ABERA DEMO, DANIEL
The purpose of this study was to assess the impacts of CSR practices towards meeting organizational performance the case of bottled water industry of Gurage Zone. Quantitative and qualitative data were collected in the cross-sectional survey using five-point Likert scale questionnaires and interviews respectively. Both primary and secondary sources of data were also employed and analyzed through descriptive and explanatory research designs. Cronbach alpha coefficient indicated that the questionnaire was reliable. A knowledge gap of previous v studies in identifying the forces motivating companies to practice CSR and scant studies of CSR on bottled water company perspective in Ethiopia necessitated studying it. The study used stratified and simple random sampling techniques, distributed 384 questionnaires, and collected 345 questionnaires, of which 13 of them were incomplete; finally analyzed 332 (86.5%) of sample questionnaires using SPSS version-20. Descriptive statistics was used and revealed that that Fair operating practices, Labor practice, Customer issues, help to meet CSR and it is not sure whether organizational governance and Community involvement are challenging to meet CSR. The correlation analysis result showed that all CSR practices have positive relationship with the organizational efficiency. The regression analysis result revealed that all independent variables have significant effect on organizational efficiency. Therefore, stakeholders, policy makers, and the government should enforce mineral water companies in order to improve corporate social responsibilities.
ASSESSING THE PERACTICE, CHALLENGES AND CUSTERM SATISFACTION OF PUBLICE SERVICE DELIVERY: THE CASE OF GURAGE ZONE INSTANCE COURT
(WOLKITE UNIVERSITY, 2023-04) MESFIN WOLDE
The major purpose of the study is assessing service delivery of the court and the major challenges in relation to service delivery. In the past few decades, there has been a growing emphasis on the need for public organization to see the public /citizen/ as a customer. The trend in public sector management is changing that customer increasingly used to describe the user of service delivered by government bodies although, traditionally associated with the private sector. These customers have rights and responsibilities towards quality service delivery. In this regard, the Ethiopia government has recognized the need for appropriate service delivery policy to encourage public service organization improve their service to attain user satisfaction. However, the performance of Gurage Zone Woreda (Gummer, Geta worda‟s and emdeber town) a first Instance court in providing quality service is not in a position to meet the expectation of service user. The compliant on the quality of service and response from the user for lack of service were indicating poor service delivery performance in the court. Therefore, the research was conducted using descriptive survey method by clustering the respondents‟ in to customer, employees and officials. The sample is selected using purposive and convenient sampling technique. To do this, to understand the level customers satisfaction based on the service they received. Then Questionnaires‟ were distributed to 384 customers by using convenient sampling technique. The major findings are Poor service quality and poor performance in service process such as knowledge gap of the employee to use technology effectively, dalliance of decision, unethical behavior of some employee, poor compliant handling system. So, the court failed to meet such requirement in order to provide accurate and reliable service to its customers Therefore, the court should come up with an appropriate service standards and evaluation, compliant handling system, fairness on job training established reward and recognition system for those who perform well in order to give quality service to its customers.
ASSESSMENT OF CAREER DEVELOPMENT AND ACADEMIC STAFF MOTIVATION: THE CASE OF SELECTED TVET COLLEGES IN GURAGE ZONE
(WOLKITE UNIVERSITY, 2018-06) TARIKU KASSA SIBATO
The researcher was initiated to conduct the study on the assessment of career development andacademic staff motivation on the case of selected public TVET Colleges in Gurage zone (Wolkite, Butajira, Agena and Arekit) for the assumption to represent all TVET colleges in the zone and the region. These colleges were also selected purposefully based on their establishment years/age. To realize the study successfully, a descriptive survey design was employed in the study and the information was gathered through self-administered questionnaire from a sample of 192 respondents. Respondents were selected by simple random sampling technique. The data collected from the questionnaire were analyzed using software called Statistical Package for Social Science (SPSS), by using statistical tools such as: frequency/percentage, mean, standard deviation, and other appropriate techniques were applied to assess the magnitude and direction of each independent variable. Assessing the levels of career development practice; staffs motivation in general; impact of career development on academic staff’s motivation; problems of career development and level of staff motivation with regard to career development practice. The study revealed that, the overall mean score for the career planning practice and career advancement was 2.7629 and 2.776 respectively; and this implies that, majority of trainers in TVET colleges were highly dissatisfied with both activities. At the same time, level of staff’s motivation has grand mean score of 3.126 which implies that, the majorities of respondent moderately agreed on their motivation level in their present jobs. Many important strategies also suggested for raising academic staff’s motivation; these are: appreciate and acknowledge best performers; treat all employees fairly and provide extra financial incentives to trainers for extra work done are the dominant one. Accordingly, the study provides strategies that can be used to minimize constraints to career advancement after the reform; these are: there should be merit based assignment of deans and other administrative staffs, review and set clear and transparent policies on promotion, training and advancement and avoid unfair/unequal treatment of employees in the college, appreciate and acknowledge the best performers; make academic activities free from politics; develop different types of reward programs; and make trainers career path and growth criteria easily achievable.
ASSESSMENT OF CUSTOMER REL ATIONSHIP MANAGEMENT AND CUSTOMER SATISFACTION PRACTICE CASE OF COMMERCIAL BANK OF ETHIOPIA
(WOLKITE UNIVERSITY, 2018-06) GEBEYEHU MELESSE
Customer Relationship Management (CRM) is the strongest and most efficient approach inmaintaining and creating close relationships with customers in the service sectors including banks.As world has become a global village, competition become tough and stiff between organizations and formed a climate of constant change, achieving and holding a customer has become vital for the success of any organization and Ethiopia is no exception.To examine and measure customer relationship management and its assessment on customer satisfaction practice in Commercial Bank of Ethiopia west Addis Ababa districts was the aim of this study.In this study both qualitative and quantitative approaches were employed. The study used primary and secondary sources to gather data. Primary data were collected through close ended questionnaire and semi-structured interview. The study has been conducted on a sample group of both customers and employees a total of 392(three hundred ninety two) respondents in three branches of CBE West Addis Ababa district located in Guraghe zone. To analyze the collected data correlation, simple linear regression was used. The findings show that customer relationship management dimensions affects customer satisfaction.
ASSESSMENT OF FACTOR AFFECTING SAVING DEPOSIT MOBILIZATION IN CASE OF ABAY BANK WOLKITIE BRANCH
(WOLKITE UNIVERSITY, 2023-05) ATALEL MULU
The main objective of this study is found out to the assessment of factors affecting saving deposit mobilization in case of abay bank in wolkitie branch. The relevant data for this study collected from both primary and secondary sources. To collect primary data self-administered questionnaire used. Whereas, secondary data collected via organizational records and written materials about the organization. Census used to collect data from employees because of they were few in numbers. The collected data effectively processed, Analyzed and presented by using percentage and tabulating. This study had found thaexistence of competitors, market fluctuation, low deposit interest rate, high limitation on providing loan and expansion of informal saving are the main factors. The data for these factors was collected from ABAY bank. In addition the study found that the saving deposit increasing at increasing rate between expected and actual saving deposit of the bank, comparing to the previous five years saving mobilization The saving deposit mobilization has affected by internal as well as external factors. From the external factor the existence of competitor and market fluctuation, Low interest rate and high limitation on providing loan are found to be the factor that affects saving deposit mobilization
ASSESSMENT OF FACTORS AFFECTING LOAN REPAYMENT PERFORMANCE IN OMO – BANK (IN THE CASE OF WOLKITE BRANCH
(WOLKITE UNIVERSITY, 2023-05) ABENEZER TEKA
Commercial banks have a significant role in the development of one’s country’s economic development by providing credit and also a saving service for those productive clients. Though there are many factors that can affect the efficiency of the institution like, loan management and processing system, cash management, and loan repayment performance. This study was conducted with the aim of analyzing the factors that influence Banks loan repayment performance, specifically in omo bank in Wolkite town using primary data collected through a self-administered questionnaire. This study intends to assess the factors affecting the loan repayment performance of the beneficiaries of omo bank. In order to achieve this objective, the study was adopted a mixed research approach. Primarily data were collected from 20 institution employees holding different positions with using a self-administered questionnaire. For the data analysis, descriptive statistics including percentages, median and standard deviation were used to assess or described the phenomena that influence repayment rates.
ASSESSMENT OF FACTORS CONTRIBUTING FOR LOAN NON-REPAYMENT THE CASE OF OMFI GURAGHE ZONE BRANCH
(WOLKITE UNIVERSITY, 2018-06) FELEKE LEMMA
This study was conducted with the objective of “assessing factors contributing for loan non-repayment in Omo Micro Finance Institution Guraghe zone branch “ using both primary and secondary data . Descriptive research design was used to carry out the study. Primary data were collected using structured questionnaires with the help of trained data collectors, and secondary data were also collected from Omo Micro Finance Institution Guraghe zone branch office, and sub-branch offices. Out of 383 samples data were collected from 370 defaulters (96.7%). Statistical Package for Social Sciences (SPSS) software was employed to analyze data. The results of the analysis showed that age, marital status, family members, education status, type of business engaged/residence, type of loan, type of borrowing, amount of loan released, delayed loan release, inconvenient repayment period , and level of income ,training and monitoring were the major contributing factors for non-repayment of loan to Omo Micro finance Institution Guraghe Zone branch office. The remaining independent variables used in the research had a contribution for the non-repayment of the loan but were not significant contributing factors .Revision of policy issues, and strengthening the institutional capacity was recommended
ASSESSMENT OF FACTORS INFLUENCING PUBLIC PROCUREMENT PRACTICES IN THE CASE OF GURAGE ZONE FINANCE AND ECONOMY DEVELOPMENT DEPARTMEN
(WOLKITE UNIVERSITY, 2022-10) MECHAL ANDIE SIRA
Many procurement activities still suffer from neglect, lack of proper direction, poor co ordination, slow with a lot of bureaucracy, lack of open competition and transparency, differing levels of corruption and not having trained and qualified procurement specialists who are competent to conduct and manage the procurement process in a professional, timely, efficient and cost effective manner. The aim of this study is investigate assessment of factors influencing public procurement practices in the case of Gurage zone finance and economy department. The study employed descriptive and explanatory research design along with quantitative and qualitative approaches. Comprehensive sampling technique, a technique that considers all population as study subjects, was used to select the whole population size 176. A structured questionnaire and semi – structured interview were used to collect primary data.Secondary data, document about public procurement practice were reviewed. Procurement planning, staff competency, information communication technology, procurement procedure, procurement policy, and employee procurement ethics were served as explanatory variables for procurement practice. The quantitative data were analyzed using descriptive statistics, multiple linear regression model and Pearson correlation coefficient by using a Statistical Package for Social Sciences (SPSS) version 20. The findings of the study revealed that of the influence the six explanatory variables were high and implementation of procurement practice was at moderate status. Except staff competency, strong and positive correlation between information communication technology, procurement procedure, procurement policy, and employee procurement ethics and procurement practice were observed. The regression analyses result revealed that 74.2% of the variation in the procurement practice was explained by the six explanatory variables, where procurement procedure has greatest effect among the other factors. Therefore, the study recommended that Gurage zone public financial organizations has to work in these influence’s factors so that it can increase high quality service delivery time target delivery services, reduced cost of service delivery, increased types of service delivery and procurement efficiency.
ASSESSMENT OF INTEREST FREE BANKING SERVICE (CASE OF COMMERCIAL BANK OF ETHIOPIA WEST ADDIS ABABA DISTRICT)
(WOLKITE UNIVERSITY, 2018-06) BERHANU BEYENE NURGI
The main objective of this Study is to assess interest free banking service in commercial bank of Ethiopia- West Addis Ababa District. The study has employed descriptive research design and has used both primary and secondary data which have been collected through structured questionnaire and semi structured interview. A total of 398 sample respondents were taken through judgment & Convenience sampling for Employees & Customers respectively. The data was analyzed using descriptive statistics of mean, frequency, percentage, and standard deviation using Statistical Package for Social Science version 16 software. Based on the analysis of the study, the result shows that there is performance lagging of Interest free Banking financing products, lack of well trained & experienced employees with Interest free Banking in the branches, lack of awareness of customer about Interest free Banking products, inadequate marketing and promotion, unavailability of Interest free Banking financing products in all ofCommercial Bank of Ethiopia branches, and Interest free Banking as ameans of resource mobilization Strategy in Commercial Bank of Ethiopia. The study concluded that, Commercial Bank of Ethiopia has the capacity to provide the other interest free banking products & Service to its customers provided that there is commitment and support from all stakeholders of the bank including National Bank of Ethiopia. Based on the results of the findings, the study recommended that Interest free Banking should be given the necessary attention and support from all stakeholders, the bank has to be ready and committed in all aspect to deliver Interest free Banking products, aggressive promotion and marketing campaign about Interest free Banking products should be made, The Bank has to increase the accessibility of Interest free Banking products through increasing Interest Free Banking Window at each service providing Branch.
ASSESSMENT OF INVENTORY MANAGEMENT PROBLEM
(WOLKITE UNIVERSITY, 2021-05) HASHIM ASMERA YASSIN
The purpose of this study was to assess factors that affect the inventory management practice of Gurage zone health centers. The researcher adopted descriptive and inferential study design. A stratified random sampling technique was applied to the study. Both primary and secondary sources of data were used for the study. The researcher used a sample size of 35.8 %( 222 respondents) of the target population. The researcher used questionnaire to collect data for the research. The questionnaire contained open ended questions for the purposes of group discussion for Woreda and Zonal management and closed ended questions which have five point Likert scale questions for the selected health centers informants and covered areas of factors of inventory management practice to come up with good raw data for the research. The collected data were quantitatively analyzed using statistical methods by using SPSS version 20 which was commanded to produce frequency tables, graphs, regression coefficient result, analysis of variance and model summary for effective interpretation The various factor influencing inventory management practice were broken into four major areas which of these are demand uncertainty, infrastructure , management support and procurement related procedures .The particular objective that were analyzed include; evaluation of the effects of demand uncertainty, infrastructure, management support and procurement related procedures on inventory management practice. The key findings from the study revealed that demand uncertainty, management support, infrastructure and procurement related procedures are the challenges/factors to have a proper inventory management practices on the Gurage zone health centers. The researcher recommend that the health centers management and employees, woreda health offices , zonal health department and other concerned bodies should work cooperatively to improve the overall inventory management practice by improving the challenges mentioned above. Finally, the researcher suggested that further research should be done to further explore the relationship between inventory management practice and service delivery status and how to solve the challenges of inventory management practices of the health centers.
ASSESSMENT OF PRODUCT DISTRIBUTION MANAGEMENT SYSTEM OF SPRING WATER SHARE COMPANIES IN GURAGE ZONE
(WOLKITE UNIVERSITY, 2022-09) MASRESHA GOBERE
The bottled water industry is a huge business that involves many of the biggest food brands in the world and worth billions. It has grown dramatically in the last decade and today millions of people around the world. The purpose of this study, were to evaluate current Companies established distribution management system, to identify the companies’ current product distribution challenges, to show how the company controlsits product distribution network and to identify the main players in the company's product. in Ezha woreda Gurage zones of southern Ethiopia. To identify cause of problems of product distribution management systems of bottled water, the research used explanatory research design method. The data is distributed for 163 respondents and collected by questionnaires & interviews. The raw data is analyzed and interpreted by SPSS. The results of the study identify and describe; for customers, the company itself, the Government bodies for taking to appreciating their economic benefits and other competent companies in water industries. From the finding, the paper recommended that the company should be given attention in companies ways of distribution channel strategy in for purchasing of the product addressing, it should be to giving necessary improvement for sharing of intelligence information with agents; wholesalers/other distributors to boost sale and the way managing the distribution channel has played a significant role in meeting; In addition to customers request to the company’s products, the existing distribution schedule should be strictly followed by all distributors. In general, the paper show Recommendations for Improvement and for further stud