ASSESSMENT ON OPERATIONAL RISK MANAGEMENT IN COMMERTIAL BANK OF ETHIOPIA (IN CASE OF WOLKITE BRANCH)

Abstract

The research was conducted to assess operational risk management in commercial bank of Ethiopia at wolkite branch. The main objective of this study is to assess the operational risk management and controlling techniques in the bank. The researcher used both primary and secondary data sources. The primary data was collected from the employees of the organization through questionnaires. The secondary data was also gathered from books, materials, documents, and libraries. Researcher has used census survey sampling techniques in order to gather the essential data accordingly 36 employees of the organization where included. The collected data were analyzed by descriptive analysis tool were use such as percentage, frequency, tabulations. The major findings of the research show that personal property and motor vehicle risk were happened mainly due to carelessness of the employees in the organization. Finally researcher recommended that the company give special attention on this issue to minimize the risk.