THE ROLE OF ORGANIZATIONAL CULTURE ON EMPLOYEES’ COMMITMENT AND ORGANIZATIONAL PERFORMANCE CASE OF COMMERCIAL BANK OF ETHIOPIA

Abstract

Organizational culture can be seen as the heart of an organization that shapes how employees behave at work place and is a body of knowledge, attitude and beliefs. It guides the way the employees think and behave around, assumes like quality, teamwork, customers, innovation and decision making all things that directly impact an organization’s performance and how it workswith and it perceived to work with its stakeholders. The purpose of this study was to investigate the role of organizational culture on employees’ commitment and organizational performance in commercial bank of Ethiopia. The researcher employed quantitative research approach and used descriptive and explanatory research design for analysis. The total theoretical population of the study was 33,625 and accessible population was 110 out of this population the research took 86informants as a sample size. Organization culture conceptualized as coordinated team work, culture strength, achieving goal, customer orientation and change management. The major research findings of this research revealed that both models (relationship between organization culture with employee commitment and relationship between organizational cultures with organization performance) have ability to predict both employee commitment and organization performance. The research recommended to Commercial bank of Ethiopia’s management bodies to set strategies, policies and procedure to train and to teach the bank’s culture for their employees to realize the banks’ performance and enhance employees’ commitment