SUPPLY CHAIN MANAGEMENT PRACTICES OF K.O.J.J FOOD PROCESSING COMPLEX PLC

Abstract

Supply chain management is the means by which firms engaged in creating, distributing, and selling products, can join forces to establish a supply network. The supreme competitive advantage-has emerged as one of the most powerful business improvement tools around is supply chain management. Companies all over the world are pursuing supply chain as the latest methodology to reduce costs, increase customer satisfaction, better utilize assets, and build sustain their revenues. The purpose of this research paper was to assess the practices of supply chain management practices from the five supply chain management practices perspectives (Supplier and customer relationship, internal operations, information sharing, information technology and training) and to see the integrations among supply chain partners. For the accomplishment of this, the study employed descriptive research design in which the selectionsof the respondents using stratified simple random sampling techniques. The total numbers of K.O.J.J food processing complex plc employees are 773 out these, 125 employees and there are 150 enterprise level customers and raw material suppliers among those 32 raw material suppliers and industrial customers would have been considered as a sample unit. Furthermore, one general manager and five functional managers were interviewed. A primary source of data was used for this study. Five point Likert scaled questionnaire and interviews have been used as instruments for data collection. The data were analyzed using descriptive and inferentialstatistical tools presented in tables. The major finding indicates that, most supply chain management practices are moderately practiced within the K.O.J.J’’s food processing complex plc supply chain. Whereas information technology and training practices are poorly applied.Sales forecast information sharing with customers is poor. Based on both quantitative and qualitative analysis the case factory relationship with its customers and suppliers would be poor customers’ services. Manufacturing, supply and demand uncertainties which are the major headaches or challenges of the case factory supply chain which prohibits effective implementation of supply chain management. Therefore enhancing organizational objective effective and efficient, it is better for the organization to give due attention to the make supply chain management practices and the integration of supply chain actors effective