The Effect Of Training And Development On The Bank Performance In Case Of Awash Bank Wolkite Main Branch

Abstract

This study analyzes the effect of training and development on organizational performance at Awash Bank, Wolkite Main Branch. The primary objective was to assess the effect of these practices on employee performance within the bank. Both primary and secondary data were collected. Questionnaires were distributed to all 20 employees at the Wolkite Main Branch using a census method, due to the small population size, with participation based on willingness and cooperation. The data collected was analyzed using descriptive statistics, including tables and percentages. The study identified key factors affected by training and assessed the consequences of inadequate training, evaluating the results both before and after training interventions. Based on these findings, the following conclusions were drawn and recommendations for performance improvements were formulated. The researcher concluded that Awash Bank employees largely participated in training, especially on-the-job, selected based on performance and supervisor input.Training needs were primarily identified by job requirements and employee KSA, with limited consideration for other factors.Training primarily focuses on new systems and skills enhancement, not morale, satisfaction, or promotions. Employees reported positive impacts from training on their work performance and the bank's overall performance. Awash Bank has limited training relationships with other banks, with existing relationships showing promise for improvement. Generally, the study concludes that training and development positively influence Awash Bank's performance. Acknowledging the limitation of a small sample size, this study ultimately aims to provide insights into optimizing training and development strategies to enhance the bank’s overall performance.