ASSESSMENT OF CONFLICT AND CONFLICT HANDLING MECHANISM (IN CASE OF WOLKITE POLY TECHNIC COLLEGE)

Abstract

This study is focused on the assessment of source of conflict and conflict handling mechanisms in the case of Wolkite Poly technical college. Even though it is difficult define conflict in a single statement, it possible to say that conflict is a disagreement between two or more parties. For example, individuals, departments, organizations, countries who perceives they have incompatible concerns. To conduct this study both primary and secondary source of data were used. Primary source of data was collected through questionnaires from the employees of the organization and secondary data were collected from the employee manual and other document. geographically the scope of the study is limited in wolkite poly technic collage and conceptually it was limited as assessment of conflict and conflict handling mechanism. The researcher was used simple random sampling technique from the homogeneous population to get appropriate data. There are many sources which leads to conflict within the organization including responsibility, diversity, and scarcity of resources, cultural differences, task interdependence, and communication problems and so on. most of the time conflict raised between teacher with administrative and the reward system, scarcity of resource, emotional behavior are the cause for conflict. Most of the time the college use arbitration to handle conflict. The organization should create harmonious relationship between teacher and administrative, establish effective management system and should encourage functional outcomes of conflict