EXAMINING EMPLOYEES’ PERFORMANCE MANAGEMENT SYSTEM THE CASE OF BUTAJIRA TOWN ADMINISTRATION PUBLIC SERVICE OFFICES

Abstract

It is not known how and to what extent employee performance management system is practiced and the challenges and opportunities in Butajira town administration public service offices and the main purpose of this study was to examine the EPMS in Butajira town administration public service offices. To conduct the research, descriptive survey research design has been deployed by using both quantitative and qualitative research approach. The total number of the subjects in Butajira town administration public service offices were 158.The entire population was involved to fill the questionnaire, which was the main data collection instrument. The data gathered were compiled by using SPSS software. Descriptive statistics method was used for analyzing the data obtained in the questionnaire and data gathered by interview and focus group discussion and document analysis were analyzed contextually. The result of the analysis was presented using tables. In general the finding of the study revealed that the reward and recognition system of the offices has to be integrated with the goals and objectives of respective offices, performance standards were not reviewed and updated timely so it is recommended to be done as per the expected time , there was serious shortage of training in the whole system of EPMS, there was no as such a strong reward and recognition system which could support higher achievers in their respective offices and departments. Having this in mind the researcher concluded that even though Butajira town administration public service offices had some good qualities in most of the job places were filled with at least minimum requirements of qualifications clearly defining the mission, vision and values and developing strategic plan, a lot has to be made on reward and recognition of employees, setting performance standards and on the evaluation system in making EPMS effective and efficient by filling the gaps which were forwarded in the recommendation.