FACTORSCHALLENGINGCHANGEMANAGEMENTPRACTICE:INTHE CASEOFGURAGEZONEPUBLICSECTORS

Abstract

Theimplementationphaseofchangemanagementpointedasthemostchallenging factor. Thus ,this study intended toidentify factors thatchall engetoimplement changemanagementinpublicsector.Toaddressthestudyobjectives,publicsectorselectpurposiveorjudgmentalsamplingmethodandthesamplesizeof206respondentswereselectedtopropoion alstrati fiedsamplingmethodwasusedto collectdata.Thedataforthi sstudywereobtainedfromprimarysourcequalitative datacollectionmethodswereemployed.Theinstrumentusedtogatherqualitative datawasLikerscalecloseendedquestionnaire.Datapresentation,anal ysisandinterpretationaremadewiththeaidofregressionanddescriptivestati stics.Major findi ngsofthestudyinclude:themajorchangemanagementpracticechallengingfactorwereemployeeandmanagerattitude,publicsectorstructure,publ icsector cultureandpublicsectorinternalandexternalcommunication.Challengeslie managingthehumandimensionsofchange,weakerandinconsistentsupport providedbytopmanagement,lackofcommitment,nostrongbaselineassessment. Basedonthefindingofthestudythepaperconcludesthatchangemanagementin guragezonepublicsectorhaschangeemployeeandmanagerattitude,public sectorstructure,publ icsectorculture,publ icsectorcommunicationtoproducea signifi cant impact on public sector change management implementation improvementandwasgainingthecompetitiveadvantagesexpectedfrom the radicalchange.Itrecommendsthatchangeagentsresponsibleofleadingthe changemanagementpractices,implementationofchangemanagementandthe publicsectormissi on,strategyandkeylongtermobjecti vesisstronglyrel atebythe personalgoalsandvaluesofitsmanagement.Theorganization,shouldsetupits ownemployeeandmanager accountabilityandresponsibility,traini ngprogram, experienceshari ngschedule,dail yand weeklyindividualacti rewardingsystemenhancedthatbestfittothei itsgoalseffecti velyandeffici ently.