Factors affecting employee turnover (A Case of Ethio telecom, WolkiteBranch)

Abstract

Employee turnover presents a significant challenge for human resource managers intoday' swork environment, as increasingly confident and skilled employees exhibit greater mobility. Thisstudy aimed to identify the main factors affecting employee turnover at Ethio Telecom WolkiteBranch. To answer the research questions, the study utilized both primary and secondary data sources. Primary data were collected from employees through structured questionnaires andfroma manager through an unstructured interview. Secondary data consisted of relevant published documents from the organization. The sample size was determined using census sampl ingtechnique. The collected data were analyzed using descriptive statistical methods, including tables, averages, and percentages. The study found that dissatisfaction with the nature of work environment, absence of a good supervision mechanism, lack of procedural justice, lack of corrective justice, and job hopping are major factors affecting employee turnover at Ethio Telecomin Wolkite Branch. Consequently, these factors affect to employee turnover, potentially leading tolossofqualified employees for the organization . The study recommends that the organization create a good working environment, adopt agood management approach, develop fair procedural justice, implement effective corrective justice, and address factors that lead employees to consider job hopping