THE ROLE OF EMPLOYE ECRUITMENT ANDSELECTIONPRACTICE ON THE ORGANIZATIONAL PERFORMANCE. (ACASE STUDY OF ETHIO TELECOMWOLKITE BRANCH)

Abstract

The study was attempted to examine the role of employee recruitment and selection practiceonthe organizational performance in Ethio telecom of Wolkite branch. The main objective of the study was to asses the role of employee recruitment and selection practice on the organizational performance in case of ethio telecom of Wolkite branch. Identify major problem areas and suggest suitable solutions and recommendation to improve recruitment and selection practice. The study used primary and secondary sources of data to attain the above objective. Theprimary data was collected directly from the employees of the organization by using close dended questions,and structured interview from manager of the organization. Secondary sources are books, research finding recorded document and annual reports of the organization. Finally the collected data was analyzed and interpreted using statistical techniques such as tabulation and percentages then recommendation and conclusion analysis were made. The study reveals that Ethio Telecom’s recruitment and selection processes are structured and effective, with a high percentage of educated employees and a predominance of male staff While the organization utilizes diverse recruitment channels and provides positive on boarding experiences, challenges related to gender bias and equal opportunity in selection practices persist. Continuous evaluation and improvement are necessary to ensure a fair recruitment process. To enhance Ethio Telecom’s recruitment and selection processes, it is recommended that theorganization implement targeted strategies to promote gender diversity and ensure equal opportunities for all candidates. A thorough review of selection practices should be under taken toeliminate biases, while leveraging the existing workforce for internal career advancement canhelp retain talent. Continuous monitoring through feedback mechanisms will assess perceptionsof fairness, and training for hiring managers on diversity and inclusion practices is essential. Additionally, regularly evaluating the effectiveness of recruitment channels will attract amorediverse range of qualified applicants, ultimately strengthening the organization’s hiring processesand fostering an inclusive workplace.