THE EFFECT OF TRAINING ON EMPLOYEES PERFORMANCE: CASE STUDY OF AWASH BANK S.C. AND COMMERCIAL BANK OF ETHIOPIA

Abstract

Human resource is the most valuable assets of any organization, with the machines, materials and even the money; nothing gets done without man-power. A human being is dynamic in nature. Due to this Staff training is a necessity to keep them in track with the current competitive situation. The objective of this study was to investigate the effect of training on employee performance case of Commercial bank of Ethiopia and Awash bank S.C. because Employee performance is the important factor and the building block which increases the overall performance of an organization. This study has been a quantitative type. It is also a descriptive study in the form of cross sectional design in which data has been collected across a population of the two banks through purposive sampling technique. The sources of data for this study have been primary data collection method. These primary data have been being collected by using questionnaire. After collecting the data, the quantitative data analysis has been used to process by using of SPSS software and also by using descriptive statistics. The findings of the study sho what mean score of training objective (design) indicates moderate mean score which means design of the training program of both CBE & AB is satisfactory. The mean of delivery style and training selection also implies moderate mean score. This result implies employees of commercial bank of Ethiopia have an average performance level since they were not satisfied with the present Training objective(design), training selection and training delivery modes. This study has also investigated on training strategies of both Awash Bank S.C and Commercial bank of Ethiopia. Finally, the study has recommended that both banks managements should have to extemporize their training programs & also both banks should have to develop detailed and relevant training policies and programs systematically so that the employees will be exposed to all the necessary areas related to bank training