THE ROLE OF EMPLOYEE - MANAGER RELATION ON EMPLOYEE PERFORMANCE: IN THE CASE OF WOGAGEN BANK AT WOLKITE TOWN.

Abstract

The study was carried out at Wegagen Bank in Wolkite branch. The general objective of this study was to examine the role of employee and manager relation on employee performance. Census method was planned to apply because the target populations were 10. Although there were proposed to use primary and secondary data types for data collection but secondary data was fully applied for this study. Empirical data analysis was applied. The finding of the literature showed that, good relation between manager and employee has the role of an employee be inspired and produce better and more, increase level of competency of employee, improved customer service and being an employee good customer consultant. The reason for the occurrence of bad relationship between manager and employee are lack of trust, lack of good communication, leadership style and lack of shared goal and value. The researcher suggested that, In order to be good relation between manager and employee, each manager/employer should develop two way communication strategies, trust and respect each other, establish clear shared goal and value and apply motivation strategy.