ASSESSMENT OF ORGANIZATIONAL JUSTICE INPUBLICORGANIZATIONS: CASE OF CHEHA WOREDA

Abstract

This study assessed organizational justice in public organizations within ChehaWoreda, Ethiopia, focusing on the dimensions of distributive, procedural, and interactional justice. A mixed-methods approach was adopted, utilizing structured surveys for quantitative data and semi-structured interviews for qualitative insights. The research concentrated on public institutions, excluding private sector entities and NGOs, to ensure findings were specific to public sector challenges. The objective was to investigate howcultural and organizational factors influenced employees' perceptions of fairness and its implications for satisfaction and performance. Findings revealed significant gap sintransparency, inclusivity, and fairness, particularly in decision-making processes and resource allocations. While respect among supervisors was moderate, in consistenciesin handling grievances and a lack of participatory practices undermined trust. Thestudy concluded that improving communication, standardizing policies, and fosteringinclusivity are vital for enhancing organizational justice. Recommendations includedimplementing structured feedback mechanisms, offering diversity training, andestablishing clear promotion and resource allocation criteria.