RESEARCH ON: STATISTICAL ANALYSIS OF SATISFACTION OF MOTHERS DELIVERY AT ATAT HOSPITAL

Abstract

Maternal satisfaction is a means of evaluating quality of maternal health care given in health facilities. Maternal health is important not only to the individual women requiring maternity care, but to her newborn and immediate family as well as national and global development. The WHO recommends that women’s satisfaction be assessed to improve the quality and effectiveness of health care. The general objective of this study to assess the factors affecting the maternal satisfaction with delivery services in Atat Hospital. Data was collected by using well designed questionnaires from a sample of 120 respondents were selected by using systematic sampling technique. The data were analyzed by statistical software packages (SPSS). To analyze the data, descriptive statistics, chi-square test of associations and binary logistic regression were used. The descriptive result revealed that about 72.5% of the mothers were satisfied with delivery services compared to (27.5%) who were not satisfied. Educational Level, gender of delivery attendant, waiting time, Status of pregnancy and general hospital cleanliness has significant association with maternal satisfaction with delivery services at 5% level of significance. From the result of study the variable educational status of women, gender of delivery attendant, Status of pregnancy, waiting time and general hospital cleanliness had statistically significant effect on maternal satisfaction with delivery services. Therefore, the hospital administration should improve the cleanness hospital compound. Mothers should accept’ preferences of the gender of the personnel who attends their delivery.