College of Bussines and Economics
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College of Bussines and Economics
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Item THE PRACTICE AND CHALLENGES OF ENTREPRENEURSHIP COURSE PROVISION IN SELECTED TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING (TVET) COLLEGES IN GURAHGE ZONE(WOLKITE UNIVERSITY, 2019-07) Amare MelkamuThe purpose of this study was to examine the practice and challenges of entrepreneurship course provision in TVET colleges in Guraghe Zone as perceived by trainers and trainees of four sampled TVET colleges. To that end, the views and perceptions of trainers and trainees were sought. The study employed a concurrent embedded mixed research method. Both quantitative and qualitative data were gathered. Quantitative data were gathered from two sets of survey questionnaires (N=357) administered to trainers and trainees of the sampled colleges. Qualitative data were generated largely from five college Deans. While the quantitative data were analyzed using descriptive and inferential statistical methods, the qualitative data wasanalyzed using thematic analysis. Attempts were made to examine the convergence and divergence of findings obtained from the quantitative and the qualitative data. The findings overlap in almost all areas of concern of the present study. The findings obtained from quantitative and qualitative data portrayed an encouraging but inadequate and ineffective state of implementation of entrepreneurship education in the colleges. Findings from survey dataindicatedthe training of entrepreneurship had shown positive impact on trainees (M=3.41) in motivating them to think of self-employment as a career option. The intention to engage in selfemployment/entrepreneurship among trainees was found significant. However, the findings show that the trainers were not trained in entrepreneurship, trainees lack interest to attend the trainings, the time allocated for the program was inadequate, the method of teaching the program was lecture dominated, there was lack of facilities, and mostly the training programs offered were found to be theoretical. Therefore it was inferred that the training program was inadequate and ineffective to create capable and confident entrepreneurs. Finally, the study recommended the importance of enhancing the awareness of the trainees about the importance of the program, additional trainings for the trainers, equipping the colleges with relevant facilities, allocation of adequate time frame for delivery of the program and the need to diversify practical methods of teaching the program. Moreover, it was recommended that training should be given to entrepreneurship instructors for the effective delivery of the training in TVET programs..Item INTERNATIONAL REMITTANCE AND ECONOMIC GROWTH IN ETHIOPIA: AN AUTOREGRESSIVE DISTRIBUTED LAG APPROACH(WOLKITE UNIVERSITY, 2018-06) ABDURAHMAN AGIROHaving the general objective of investigating the relationship between international remittances and economic growth in Ethiopia, this study used an auto regressive distributed lag (ARDL) model or Bound Testing approach to co-integration. The data used is from Ethiopian economic association, national bank of Ethiopia and World Bank Development Indicators which spans from 1980 to 2016. The outcome of the study revealed that, both the long run and short run growth impact of international remittance during the study period is positive and significant. Apart from this, other growth determinant factors, such as real gross fixed capital formation, human capita and consumer price index are found to significantly and positively affecting growth in Ethiopia. Trade openness has found Negative and significantly impact economic growth. Moreover, the Granger Causality test has confirmed that there is a unidirectional causality which runs from remittance to output. The most important policy implication that comes out of this study is that the government as well as other concerned stakeholders should work on easing the remittance sending process and cost, so as to better extract the economic benefit of international remittance.Item THE EFFECT OF PERCEIVED ORGANIZATIONAL JUSTICE ON EMPLOYEES TURNOVER INTENTION THE CASEOF SELECTED FINANCE & ECONOMY DEVELOPMENTOFFICES AT GURAGE ZONE(2019-06) Ajamo MohammedThis study has main purpose of survey the effect of perceived organizational justice on employee’s turnover intention in Gurage Zone Finance and Economic Development Offices. The researcher has used proportionate stratified random sampling based on the size of statistical community, 114 administrative and main work process employees were participated in the study. The study had a Descriptive and Inferential research design. their intention to leave their organization is high (3.97). The result of mean of perceived organizational justice and turnover intention showed that employee’s level of turnover intention is high. This is because employees are not satisfied with the organizations outcome that they receive, with the procedures by which they should be governed and with interpersonal treatment as well as the quality of information that they expect about the outcomes. In the research model R Square value is .476 which imply that the model (independent variables) can explain 47.6% of the variance in dependent variable. The results of linear regression showed that distributive injustice was the stronger predictor of turnover intention. Based on findings, the researcher recommended the management of FED to take actions that rise justice perception and decrease turnover intentionsItem ASSESSMENT OF INTEREST FREE BANKING SERVICE (CASE OF COMMERCIAL BANK OF ETHIOPIA WEST ADDIS ABABA DISTRICT)(WOLKITE UNIVERSITY, 2018-06) BERHANU BEYENE NURGIThe main objective of this Study is to assess interest free banking service in commercial bank of Ethiopia- West Addis Ababa District. The study has employed descriptive research design and has used both primary and secondary data which have been collected through structured questionnaire and semi structured interview. A total of 398 sample respondents were taken through judgment & Convenience sampling for Employees & Customers respectively. The data was analyzed using descriptive statistics of mean, frequency, percentage, and standard deviation using Statistical Package for Social Science version 16 software. Based on the analysis of the study, the result shows that there is performance lagging of Interest free Banking financing products, lack of well trained & experienced employees with Interest free Banking in the branches, lack of awareness of customer about Interest free Banking products, inadequate marketing and promotion, unavailability of Interest free Banking financing products in all ofCommercial Bank of Ethiopia branches, and Interest free Banking as ameans of resource mobilization Strategy in Commercial Bank of Ethiopia. The study concluded that, Commercial Bank of Ethiopia has the capacity to provide the other interest free banking products & Service to its customers provided that there is commitment and support from all stakeholders of the bank including National Bank of Ethiopia. Based on the results of the findings, the study recommended that Interest free Banking should be given the necessary attention and support from all stakeholders, the bank has to be ready and committed in all aspect to deliver Interest free Banking products, aggressive promotion and marketing campaign about Interest free Banking products should be made, The Bank has to increase the accessibility of Interest free Banking products through increasing Interest Free Banking Window at each service providing Branch.Item THE EFFECT OF WORKFORCE DIVERSITY ON EMPLOYEE PERFORMANCE(WOLKITE UNIVERSITY, 2018-06) ABDILJELIL ASSEFA OUMERThe value of diversity at the workplace is becoming a key business consideration of most organizations. Close and continuous attention to the issues of workforce diversity is important because it can be a major source of competitive advantage. However there were limited research works was conducted on the topic area especially in Ethiopian context and in Ethio telecom. Therefore, the purpose and objective of this study was to investigate the effect of workforce diversity i.e. age, gender, ethnicity, education background, work experience and marital status on employee performance in case of Ethio telecom south west Addis Ababa zone. The study reviews theoretical and empirical literatures and develop conceptual framework. The study used cluster sampling technique with probability proportional to the cluster size including purposive sampling. Primary data for the study was collected from 74 (seventy four) respondents through structured questionnaire and analyzed it through descriptive and explanatory research design using software package for social science (SPSS). Statistical techniques such as mean, standard deviation, correlation, regression and analysis of variance were employed in data analysis and the finding shows that there is a positive relationship between all independent variables and dependent variable. Whereas, only ethnicity has significant to explain employee performance by 28.7% while others are insignificant to predict employee performance. Thus, Ethion telecom should understand how to manage the diverse workforce in ethnicity where it can increase the advantage of such diversity and eliminate or reduce the disadvantage. Ethic telecom could give a chance to employees to learn more skills through course and training so as to improve their performance.Item EXAMINING EMPLOYEES’ PERFORMANCE MANAGEMENT SYSTEM THE CASE OF BUTAJIRA TOWN ADMINISTRATION PUBLIC SERVICE OFFICES(WOLKITE UNIVERSITY, 2019-06) DESALEGN SHAYIt is not known how and to what extent employee performance management system is practiced and the challenges and opportunities in Butajira town administration public service offices and the main purpose of this study was to examine the EPMS in Butajira town administration public service offices. To conduct the research, descriptive survey research design has been deployed by using both quantitative and qualitative research approach. The total number of the subjects in Butajira town administration public service offices were 158.The entire population was involved to fill the questionnaire, which was the main data collection instrument. The data gathered were compiled by using SPSS software. Descriptive statistics method was used for analyzing the data obtained in the questionnaire and data gathered by interview and focus group discussion and document analysis were analyzed contextually. The result of the analysis was presented using tables. In general the finding of the study revealed that the reward and recognition system of the offices has to be integrated with the goals and objectives of respective offices, performance standards were not reviewed and updated timely so it is recommended to be done as per the expected time , there was serious shortage of training in the whole system of EPMS, there was no as such a strong reward and recognition system which could support higher achievers in their respective offices and departments. Having this in mind the researcher concluded that even though Butajira town administration public service offices had some good qualities in most of the job places were filled with at least minimum requirements of qualifications clearly defining the mission, vision and values and developing strategic plan, a lot has to be made on reward and recognition of employees, setting performance standards and on the evaluation system in making EPMS effective and efficient by filling the gaps which were forwarded in the recommendation.Item CHALLENGES AND PROSPECTS ON INTEREST FREE BANKING SERVICES WITH PARTICULAR REFERENCE TO AWASH BANK SOUTH DISTRICT(WOLKITE UNIVERSITY, 2018-06) DANIL GOSSAYE ANDETAThe recent development of starting Islamic banking service in one window in connection with conventional banking service made to examine the challenges and prospects of Islamic banking service for resource mobilization in Awash banks. The study was conducted based on data collected from staffs of through questionnaires. To achieve the objectives of the study respondents were drawn from south district. Data was collected through questionnaire by using stratified sampling from a sample of 230 and 223 were properly filled and returned. Besides, Semi-structured interview were used to guide for the qualitative data collection tools. The data collected from the questionnaire were analyzed using SPSS version 20 statistical tools such as percentages and mean followed by interpretation. The study focuses that awareness, culture and religion influencer, legal framework, societal belief, resource requirements as some of the challenges while economic growth, attraction of investors, and fostering investment are the likely prospects of the banks. The study concludes that Islamic banking service would bring additional capacity in the economy in connection with additional resource for banks, investment opportunity, reaching unbanked customers and employment opportunities in the country through effective mobilization and allocation of capital. Based on the above conclusions it is recommended that banks need to create awareness for public acceptance and training of staffs, employ good marketing techniques, governing body need to establish clear set of legal framework, and compliance with sharia issues should be adhered.Item THE ROLE OF MARKETING STRATEGIES ON SALES PERFORMANCE IN COMMERCIAL BANK OF ETHIOPIA(WOLKITE UNIVERSITY, 2019-06) BAYISA MEGARSA DEGAGAThe purpose of the study was to determine the role of marketing strategies on sales performance in commercial bank of Ethiopia. This researcher employed both quantitative and qualitative (Mixed) research approach. The researcher was used primary source from employees of commercial bank of Ethiopia and secondary data from internet, published and unpublished documents. The researcher was utilizing both probability and non-probability sampling method. Non- probability or judgmental sampling technique used to select four districts among fifteen districts of commercial bank of Ethiopia and Proportional Stratified Probability sampling techniques used to select appropriate sample size from each stratum (districts) finally the researcher was used simple random sampling to select each respondent using lottery method. The total theoretical populations are 34,879 whereas; the accessible populations are 301 and sample size from these accessible populations is 172. In addition to this the analysis was done by the help of SPSS version 20 and presented using descriptive statistics. Tables and pie charts were used to provide information on the variables. Interpretation is made on the mean, frequency, and percentage of the data. The results are investigated in terms of descriptive statistics followed by inferential statistics on the variables. The result of regression analysis revealed that 65% of sales performance of the bank could be explained by seven service marketing strategy considered in this study. The prediction ability of independent variables is considerable enough to improve sales performance of the bank. From this result, the researcher concluded that using all seven service marketing mix strategy interactively facilitate higher sales performance of the bank. This research approved that service marketing mix strategy directly affect the sales performance of the bank. Bankers should understand the benefit of each service marketing mix strategy and choose the best marketing mix strategy which enhances higher sales performance of the bank.Item ASSESSMENTS OF CHALLENGES AND PROSPECTS OF LEADERSHIP IN PUBLIC ORGANIZATION: THE CASE OF GURAGHE ZONE CITY ADMINISTRATION.(WOLKITE UNIVERSITY, 2019-06) AYELE GIRMA TENIThe aims of this study is to assess the challenges and prospects of public organizational leadership (LEADS) being as one of the major ways of successful organizational leadership concerts in the Public Organizations of Gurage Zone City Administrations (POGZCA). Studies on assessments of the challenges and prospects of Leadership of Public organizational could provide an important input for better leadership act of the organizations. This study therefore, intends to assess the challenges and prospects that affect the LEADS of the City Administrations of POGZCA namely, Wolkite and Butajira. Deductive and explanatory methods of are employed. Data are collected using structured questionnaires from 170 employees working in the two City Administrations or Municipalities. Both descriptive and inferential analyses were carried out and data are analyzed using Statistical Package for Social Sciences (SPSS). The bivariate correlation analysis was conducted and determined the existence of significant relationship between associated variables namely, organizational capacity (OC), organizational staff development (SD) and external environmental factors (EXV have significant correlation with Public Organizational Challenge and Prospects of the Municipalities and the dependent variables (DV), of LEADS of the City Administrations having a Pearson product-moment(r) value of 0.533, 0.439 and -0.374 respectively, which implies a moderate correlation as r value varies between ±0.36 to ±0.67. In addition, a linear multiple regression is analyzed to measure the effect of the three independent variables(IV) on the public organizational leadership (LEADS) of public organizations and the findings showed that the three IV can explain 42% of the variation of the LEADS of the municipalities as represented by the adjusted R2 Analysis of variance also showed that there is a significant relationship between public LEAD Sand its determinants having an F statistics value of F= 9.792 which is the IV are significantly associated with the DV, LEADS. Hence, it is recommended that the public organizations administrators and leaders should continuously strengthen and consider CAP, SD & EXV factors to confirm sustained and achievable of goals of public organizational leadership.Item FACTORS AFFECTING CUSTOMERS’ ADOPTION OF ELECTRONIC BANKING SERVICE (IN THE CASE OF COMMERCIAL BANK OF ETHIOPIA BUTAJIRA TOWNS(WOLKITE UNIVERSITY, 2018-01) ADDISU ALEMAYHUThe main objective of the study was to examine the factors affecting customers’ adoption of e banking service in commercial bank of Ethiopia in Butajira towns.In order to achieve theresearch objectives, the researcher adopted mixed research approach. Specifically, the techniques in the study included questionnaire, structured interviews and secondary data. And then, regression and correlation analysis method was used to analyze and interpret the data.There are still many problems that need to be resolved yet in with the adoption of Electronic banking service by customers in Commercial bank of Ethiopia like low level of awareness about the Electronic banking services by customers, shortage of boxes mainly Automated teller machine box which results long linings, low level of promotion for the merits of E-banking services. In order to perfect the development of the adoption of electronic banking service by customers in commercial bank of Ethiopia Improvements in the level of security risk, national Information and communication technology infrastructure, and attitude of customers are required to ensure client confidence.