ASSESSMENT OF PERFORMANCE MANAGEMENT SYSTEM AND EMPLOYEES’ SATISFACTION

Abstract

A study entitled Assessment of performance management system and employees’ satisfaction Ethiopia was conducted with the aim of identifying determinants affecting the employees satisfaction in some selected west Addis Abeba . A three stage random sampling technique was used to select representative employees; and a total of 349 employees were surveyed to collect primary data from sample respondent using a semi-structured questionnaire. Secondary data were also collected through reviewing of different documents from commercial bank of Ethiopia. Both descriptive and econometric methods of data analysis (binomial logit model) were used. The result of econometric analysis revealed that age, sex, access to training, and good working envaroment were found to significantly affect the employee satisfaction in the organization. The finding, therefore, focused to build the capacity and knowledge of employees with training, good working envaroment that satisfaying of employees towards it is works in the commercial bank of ethiopia.