Browsing by Author "TESHOME BEKELE MEREZU"

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    THE EFFECT OF ELECTRONIC BANKING ON FINANCIAL PERFORMANCE EVIDENCE FROM SELECTED COMMERCIAL BANKS IN ETHIOPIA
    (WOLKITE UNIVERSITY, 2024-06) TESHOME BEKELE MEREZU
    This paper investigates the effect of electronic banking on the financial performance of commercial banks in Ethiopia. The study aims to analyze how the adoption of electronic banking channels, including Automated Teller Machines (ATM), Point of Sale (POS) terminals, mobile banking, and Internet banking, influences banks' profitability and return on equity (ROE). Panel data regression models with a period ofeight years, from 2015 to 2023 were employed to examine the relationship between electronicbanking transaction volumes and financial performance indicators, controlling for bank size. The findings reveal significant associations between certain electronic banking channels and financial performance metrics. Specifically, higher transaction volumes through ATM channels are positivelycorrelated with both return on assets (ROA) and ROE. Conversely, increased usage of POS terminals exhibits a negative impact on ROA, suggesting potential challenges associated with POS transactions. Mobile banking and Internet banking transaction volumes demonstrate positive relationships with ROE, underscoring the importance of these channels in enhancing banks' profitability and shareholder value. Furthermore, the study identifies bank size as a significant determinant of financial performance, with larger banks exhibiting higher profitability. Based on these findings, recommendations are provided for Ethiopian banks to strategically leverage electronic banking channels to improve their financial performance. These recommendations include investing in technological infrastructure, enhancing cybersecurity measures, and tailoring electronic banking services to meet the diverse needs of customers. Overall, this study contributes to the growing body of literature on electronic banking and provides valuable insights for policymakers, bank executives, and researchers interested in the Ethiopian banking sector.