Melkamu AbrarawNebiyat HassenGelila BelachewZelalem Daniel2025-04-252024-09-10https://rps.wku.edu.et/handle/123456789/46001The Broker Service Management System was developed to modernize the brokerage industry, connecting buyers, sellers, lessors, lessees, and brokers seamlessly. Our approach was grounded in thorough market research, including user interviews, and observation, to ensure alignment with user needs and preference. Leveraging modern development tools like iterative practices and secure communication protocols, our goal was to create a scalable, user-friendly solution. The system simplifies property viewings, payment processing, and communication through intuitive interfaces and messaging systems which increased efficiency, improved negotiation processes, and enhanced overall transactional experiences in the brokerage industryenThesis