CHALLENGES AND PROSPECTS OF ONLINE BANKING SYSTEM IN ABYSSINIA BANK AT WOLKITE BRANCH

Abstract

Despite the growth of online banking adoption worldwide, Abyssinia banks continue to conduct most of their banking system transactions using traditional methods. The general objective of the study was on the challenges and prospects of online banking system in Abyssinia bank in wolkite branch. From this, three specific objectives were explored. A descriptive research design was employed to conduct this study. Both primary and secondary data were collected for the purpose of this study from the Abyssinia bank from the manager and employees respectively. The primary data are collected through questionnaire and interview and secondary data are collected through bank websites, annual report of the organization.